Returning a video due to content

[homeslice]

I rented a movie tonight without noticing that it was rated R. When i got home my wife flipped out because a friend of her's just told her how vulgar and crude that movie was ... and she wanted me to take it back. So i did. When i got to the store i immediately found a clierk and asked him if i could return this movie. He asked me if there was anything wrong with it, i said no and told him why i wanted to exchange it. He said he couldn't exchange it for that reason, but only if it was defective and only for the same title. He said it was "Blockbuster's Policy". I said "ok, show me that policy. i want to see where it says that". He said "ok" then asked his manager who was standing near by ... "doesn't Blockbuster have a policy that says we can't exchange a movie for something else due to content". She of course said yes. But i said you've got to be kidding me. Anyway, i said told her i was just there 15 minutes ago and there was no way i could have watched the movie ... bla bla. We went back and forth, then finally she said "ok this time, and this time only i will let you do it".

So i just have a question to those that have worked for this place ... if it exists, does anyone have a copy of this "policy" they can send to me?

Thanks!

[yousickf'ingbastard]

what movie did you find offensive, Care Bears? grow up and live a little and stop being such a tight ass and watch the damn movie for yourself.

wait, i bet it was 40 year old virgin.

[zooworker]

I rented a movie tonight without noticing that it was rated R. When i got home my wife flipped out because a friend of her's just told her how vulgar and crude that movie was ... and she wanted me to take it back. So i did. When i got to the store i immediately found a clierk and asked him if i could return this movie. He asked me if there was anything wrong with it, i said no and told him why i wanted to exchange it. He said he couldn't exchange it for that reason, but only if it was defective and only for the same title. He said it was "Blockbuster's Policy". I said "ok, show me that policy. i want to see where it says that". He said "ok" then asked his manager who was standing near by ... "doesn't Blockbuster have a policy that says we can't exchange a movie for something else due to content". She of course said yes. But i said you've got to be kidding me. Anyway, i said told her i was just there 15 minutes ago and there was no way i could have watched the movie ... bla bla. We went back and forth, then finally she said "ok this time, and this time only i will let you do it".

So i just have a question to those that have worked for this place ... if it exists, does anyone have a copy of this "policy" they can send to me?

Thanks!
If you were a new member I would have exchanged it, informing you that you need to read the ratings and descriptions. Commented the account that you now understand the policy, and not to rent anything over PG13. Pay attention to what you are renting! Don't get on our case for your mistakes.

[Skand]

If you were a new member I would have exchanged it, informing you that you need to read the ratings and descriptions. Commented the account that you now understand the policy, and not to rent anything over PG13. Pay attention to what you are renting! Don't get on our case for your mistakes.

Yeah, I would have looked at your history (to see if things like this have happened before). First time mistake, I'd have done an exchange, told you about the policy (which is we do NOT do exchanges for content) and noted the account. I understand mistakes happen, fuck, we're human.

We had a guy rent Havoc and bring it back because he didn't know it was about sex and gangs. Duh, says it on the back. Gave him an exchange and noted the account. He'll be checking the back for sure from now on.

[sar94pga]

if you don't want to rent movies with any kind of violence/sex/drugs....blah blah blah, the next time you go in, have them change your account from non restricted to restricted. this prompts us to let you know you are renting something over a pg-13 or T rated game. It is not our job to judge the content of the film you are renting, nor is it our responsibility to suffer the loss in revenue because you were unhappy with the content of your rental. The only way we return rentals is if it is defective or it has the wrong disc inside the case, and even then, we only return for the same movie. if it is not in stock, we leave a credit on the account. This is a blockbuster policy that is in our standard operating procedures. If you have a problem with the store, please remember that we DO NOT write policy, we just enforce it. That is our JOB. Now it sounds like you were taken care of, but dont hastle the store employees for just doing thier jobs, ask to speak to the DL or go on line to Blockbuster.com and complain that way. The people at the store level dont control things like that.

oh, and PS, the movie ratings are on the case as well as reasons for thier ratings, IE Rated R for pervasive language and strong sexual content.......

[sar94pga]

So i just have a question to those that have worked for this place ... if it exists, does anyone have a copy of this "policy" they can send to me?

Thanks!
also, we don't hand out our standard operating procedures to customers, duh. look for the information station the next time you are in, that lists all that you need to know.

[Aphrodite]

If your wife doesnt want an R rated movie, then its YOUR responsibility to ensure you check the clearly marked box doesnt display an R certificate before you check it out.
Tonight you made a mistake and asked the csr if you could return it and choose another one instead. As far as the csr is concerned it is company policy not to allow this just on a customers whim. If the customer disputes the decision because they feel they have a valid reason, then it is passed to a manager who may or may not allow it based on the individual circumstances.
In your case, your request was granted.

Since it was YOU who made the mistake, and the outcome was what YOU wanted, I am puzzled as to why you are asking for a written copy of this policy, and cant help wondering what you intend to do with it ?

[Ordinary Enemy]

I rented a movie tonight without noticing that it was rated R. When i got home my wife flipped out because a friend of her's just told her how vulgar and crude that movie was ... and she wanted me to take it back. So i did. When i got to the store i immediately found a clierk and asked him if i could return this movie. He asked me if there was anything wrong with it, i said no and told him why i wanted to exchange it. He said he couldn't exchange it for that reason, but only if it was defective and only for the same title. He said it was "Blockbuster's Policy". I said "ok, show me that policy. i want to see where it says that". He said "ok" then asked his manager who was standing near by ... "doesn't Blockbuster have a policy that says we can't exchange a movie for something else due to content". She of course said yes. But i said you've got to be kidding me. Anyway, i said told her i was just there 15 minutes ago and there was no way i could have watched the movie ... bla bla. We went back and forth, then finally she said "ok this time, and this time only i will let you do it".

So i just have a question to those that have worked for this place ... if it exists, does anyone have a copy of this "policy" they can send to me?

Thanks!


Company policy, buster. Don't get pissed off at the employees. It's not our policy.

[csrldm]

this is right up there with people who want credits because a movie was subtitled.

read the box, look at the ratings, and if your wife has something to say about everything you do, send her in for the damn movies.

[emerica]

hey homeslice..... your a fuckin dumbass. your wife wont even watch rated R then she probably doesnt fuck either. have fun whackin off tonight you fuckin douche bag. i know you most likely said some insulting words to the employee because your dumbass thought they were just being dick when you were the one being the dick. SO FUCK YOU PIECE OF SHIT ASS CUNT.

[URBAN_COWBOY]

hey homeslice..... your a fuckin dumbass. your wife wont even watch rated R then she probably doesnt fuck either. have fun whackin off tonight you fuckin douche bag. i know you most likely said some insulting words to the employee because your dumbass thought they were just being dick when you were the one being the dick. SO FUCK YOU PIECE OF SHIT ASS CUNT.tell me again why he is a dumbass. So what if his wife doesn't like a particularly vulgar movie. It has nothing to do with her sex life. You don't know that this customer was being a dick, and I don't think this was an unreasonable request. Yes it is policy, but as most people stated, take care of it this one time and next time he is out of luck. Your response to this person is completely immature and rather pointless. Some people actually watch movies for a story and content, not how many times the writer can put the words fuck, shit and pussy into their movie. Why don't you grow up and go back to whacking off yourself. It is obvious you aren't getting any.

[csrldm]

not only did the manager on duty do the right thing by giving you the benefit of the doubt once and explaining the policy to you, you can rest assured that the minute you left, the conversation that's going on in this thread happened among the employees in the store as well.

the only time i'd issue a credit and an apology is if i got a "my 16 year old rented this R rated movie and our account is restricted" type of complaint.

in that case it would be the employees duty to ID the person renting. restricted account or not though, we don't have to warn anyone about what they're renting as long as they're over 17.

As a grown man, one would imagine you'd take responsibility for what you're renting. does your wife wipe your ass for you too?

[kyzaskiwi]

I almost always exchange movies for people who just rented it 15 minutes ago or so, have a good explanation and dont have a track record of doing so (and aren't a known burner as well).... I mean, people make mistakes its part of life...

[Oompaloompa]

I think before we had to keep credits below a certain % this would have been less of an issue. I had to deal with several customers like this last night. When the husband picks up a movie that the wife doesn't want, its like, I have to do a credit because of the lack of communication in your marraige? I am so frustrated when we have to void off an enitre transaction because they forgot their CC or just realized they didn't have enough $$ and it counts against me.

[rk237]

Well whoever said policy had to be written down anyway? It's my personal policy always to fling boogers northward after i pick them, but i don't have that written down anywhere. a better example: it's blockbusters policy to help customers in line in the order they arrive in line, but that's not written down.

even if it is written down, it's blockbuster's private info - blockbuster being an entity protected under search & seizure laws just like you are.

you asked, policy was cited to you two or three times. employees know, it's our job. we know our shit. it's a lot easier for us to acquiesce whenever a custoemr needs an exchange (two scans and yields a grateful customer). but we're paid to uphold policy, i'm afraid.

don't you wish sometimes you could go faster than the speed limit which might seem inane on some roads? well you are constrained by authorities dictating their laws, and you live with it. so are we, but we do out best to accommodate individual situations because we're also nice, normal people (except me).

sheesh

[Oompaloompa]

Get ahold of a copy of the Blockbuster bible. It's the 15th commandment. "Though shalt not let people exchange a movie because they didn't bother to read the rating on a movie."

[SL_600]

This is true because some customers..... not all, but some customers will see this as a loophole that they can exploit when they feel like it. It is a pattern that my store has had to break some people out of. Same title.... no exceptions.

[Lomithrandel]

Well whoever said policy had to be written down anyway? It's my personal policy always to fling boogers northward after i pick them, but i don't have that written down anywhere. a better example: it's blockbusters policy to help customers in line in the order they arrive in line, but that's not written down.
You are such a fucking retard rk... it boggles the mind how you manage to remember how to breathe every day.

[rk237]

You are such a fucking retard rk... it boggles the mind how you manage to remember how to breathe every day.

oh that's easy. It was a problem before, but now I wear a t-shirt that enumerates the common daily things I need to remember, and I can just reference the list when I'm idle. I think breathe is the third or fourth item on the list (right after "remember to blink to lubricate your eyes, rk" and before "is your stomach growling? you can fix that by eating food."

[Just-a-Rolling]

Urban Cowboy, I agree with your comments. I would like to also say there are titles like Aristocrats that have YRV only on them, which should be NC17.

And what is the problem in offering customer service? Not every customer is out to take advantage of the system. In any situation, put yourself as the customer in front of you, how would you want to be treated?

[kyzaskiwi]

Urban Cowboy, I agree with your comments. I would like to also say there are titles like Aristocrats that have YRV only on them, which should be NC17.

And what is the problem in offering customer service? Not every customer is out to take advantage of the system. In any situation, put yourself as the customer in front of you, how would you want to be treated?

sometimes its just good customer service to understand the customer made a mistake or was in a hurry.. I have done it too.. Im not saying everyone should get exchanged for different movies.. And i REFUSE! to give different movie exchanges for defective movies.. or prps.. or if they dont come back the same day

but if they come back within an hour of the time they rented it, or if they call and are sincire, most of the time i let them go and just notate their account because like you said, not everyone is out to take advantage of the system and if this guy is not out to do that i would like to give him good customer service for the fact that he is one of the few honest customers out there.. and if he is out to take advantage, well then theres a note on the account and he wont get to do it again....

[URBAN_COWBOY]

Urban Cowboy, I agree with your comments. I am just highlighting this post because it is not often a n00b says this and I want proof for future referrance.

[orbitdvd]

hey homeslice..... your a fuckin dumbass. your wife wont even watch rated R then she probably doesnt fuck either. have fun whackin off tonight you fuckin douche bag. i know you most likely said some insulting words to the employee because your dumbass thought they were just being dick when you were the one being the dick. SO FUCK YOU PIECE OF SHIT ASS CUNT.


Ah... I love threads like this. They tend to drive more and more people away from BBV and (hopefully) towards indy stores!


marc

[zooworker]

Ah... I love threads like this. They tend to drive more and more people away from BBV and (hopefully) towards indy stores!


marc
Sad but true.

[whorehoppin]

I always look at the rating on movies I rent and if I see its rated G or PG I put it down. I love R rated movies....sometimes PG13 is too weak for me. I like realistic movies, not ones where people say, "I'm gonna kick your butt".

I will be telling all of my employees to let every customer that is renting "Aristocrats" know that the content is very vulgar and that they are being warned and cannot ask for a credit/refund if they don't like it. I did the same thing sorta for "Kinsey" because most customers had no idea what it was about, but I did get a few people come back and say they were offended by it but I told them they had been warned. There was another movie that I had to do the same thing with as well.

[Woodstock]

At my store, we have a customer that doesn't like rated R movies, so after the first time they accidently rented an R movie, we allowed them to exchange it. Then we put the restriction on the account, and a wrn to tell the customer if they are renting a rated R movie. Haven't had a problem with that customer since. If I customer comes back with in five hours of renting a movie/game and says that it is to violent/bad language I allow them to exchange it for something else in the store. However, if the game was to easy, or they didn't like the movie - tough.

[Beer_Monkey]

Crikey

Id have exchanged the movie no questions asked. The guy made a mistake get over it move on people. Granted Id look at the account to see if it had happened before but for comments like the one Emerica made are really not necessary in this thread.

[Skand]

I always look at the rating on movies I rent and if I see its rated G or PG I put it down. I love R rated movies....sometimes PG13 is too weak for me. I like realistic movies, not ones where people say, "I'm gonna kick your butt".

I will be telling all of my employees to let every customer that is renting "Aristocrats" know that the content is very vulgar and that they are being warned and cannot ask for a credit/refund if they don't like it. I did the same thing sorta for "Kinsey" because most customers had no idea what it was about, but I did get a few people come back and say they were offended by it but I told them they had been warned. There was another movie that I had to do the same thing with as well.

We had to do that with Angels in America

"I want my money back, this was about gay people!"

/sigh

[wicked mistress]

I had this same situation when some guy rented "Garden State". He came back in later and said, "Yea, I knew it was rated 'R' but I didn't know that it would have the word 'fuck' spoken every other word".
I tried not to make him feel like too much of an idiot but I replied with, "Well sir, RIGHT under the rating it explains why it has been rated 'R'." And then I proceeded to point out the warning of EXCESSIVE VULGAR LANGUAGE.

But ya, I agree with the majority of you. Let 'em by once and then warn them about it for next time.

[zooworker]

I had this same situation when some guy rented "Garden State". He came back in later and said, "Yea, I knew it was rated 'R' but I didn't know that it would have the word 'fuck' spoken every other word".
I tried not to make him feel like too much of an idiot but I replied with, "Well sir, RIGHT under the rating it explains why it has been rated 'R'." And then I proceeded to point out the warning of EXCESSIVE VULGAR LANGUAGE.

But ya, I agree with the majority of you. Let 'em by once and then warn them about it for next time.
Damnit! There's that fucking red posting again, not the content just the color!:eek:

[sar94pga]

I had the guy yesterday, you know which one i'm talking about, he was very upset because we don't have our R rated movies in a special section. And we was even more upset that there were R rated movies on the NR wall next to the kids NR section. I thought that we were past that......

[MissHailstorm]

I had the guy yesterday, you know which one i'm talking about, he was very upset because we don't have our R rated movies in a special section. And we was even more upset that there were R rated movies on the NR wall next to the kids NR section. I thought that we were past that......
It pisses me off when people complain about our softcores on the NR wall, so when someone complains about 18s being there too, I really get annoyed. It's just a box, FFS. They don't and are not allowed to have anything unsuitable on them. What the hell is a box gonna do to some kid? I worry about these parents who are merely teaching their kids to be arseholes.

[zooworker]

It pisses me off when people complain about our softcores on the NR wall, so when someone complains about 18s being there too, I really get annoyed. It's just a box, FFS. They don't and are not allowed to have anything unsuitable on them. What the hell is a box gonna do to some kid? I worry about these parents who are merely teaching their kids to be arseholes.
Have had that problem before, they are just a few and they always come back. I worry about what the parents are not teaching their kids. NOTHING! I work in an urban store, and when parents come in with kids, even toddlers, its like, gohead and run around they don't care. I often get in trouble when I confront them to watch their kids.

[2for2pounds]

I rented a movie tonight without noticing that it was rated R. When i got home my wife flipped out because a friend of her's just told her how vulgar and crude that movie was ... and she wanted me to take it back. So i did. When i got to the store i immediately found a clierk and asked him if i could return this movie. He asked me if there was anything wrong with it, i said no and told him why i wanted to exchange it. He said he couldn't exchange it for that reason, but only if it was defective and only for the same title. He said it was "Blockbuster's Policy". I said "ok, show me that policy. i want to see where it says that". He said "ok" then asked his manager who was standing near by ... "doesn't Blockbuster have a policy that says we can't exchange a movie for something else due to content". She of course said yes. But i said you've got to be kidding me. Anyway, i said told her i was just there 15 minutes ago and there was no way i could have watched the movie ... bla bla. We went back and forth, then finally she said "ok this time, and this time only i will let you do it".

So i just have a question to those that have worked for this place ... if it exists, does anyone have a copy of this "policy" they can send to me?

Thanks!
DR KINSEY SAYS
http://i4.photobucket.com/albums/y140/mrdazman/kinsey.jpg
Whatever the policy is not really the point here and i think you know that.

Personally i would have let you choose something else but at the same time make it VERY clear to READ THE BOX!!,also the description of the movie and the rating on the box but the real problem here seems to be that you don't know your wife very well. if all else fails i suggest perhaps a threesome with your wife and her prudish friend and maybe if she loosens up a bit she might let you cum in her face.

Best tip i can give really, any bbv employee would have happily suggested the same if you had asked them in store at the time and you would have avoided this whole mess.

[sar94pga]

wait, i bet it was 40 year old virgin.
oh my god, I had it happen today. 40 year old virgin. dumb lady rented it last night. brought it back in today and complained. One of my regulars was in line behind her and said "Um, not that this is any of my business, but its bright metallic orange and says 40 year old virgin all over it. how did you miss that?" she ignored him of course, and instead of being a bitch 100%, I was about 75%. i let her return it, but made a big huge deal about it.
Fucking idiots.

[polarbear]

I would want to be treated nicely, but then again I will read something before I buy it. I know the retun policy of all the places I shop also. It is difficult not to get angry at one customer because you have heard the same crap 100 times that week, but it is something we have to do. In this country you have to be happy with the job you have because only shitty jobs are a dime a dozen.

[zooworker]

I would want to be treated nicely, but then again I will read something before I buy it. I know the retun policy of all the places I shop also. It is difficult not to get angry at one customer because you have heard the same crap 100 times that week, but it is something we have to do. In this country you have to be happy with the job you have because only shitty jobs are a dime a dozen.
Working at BBV is only shitty if you want it to be. Customers can be assholes, but on the majority they are nice. Every job dealing with the public will have its idiots.

[confuzion]

If anyone on here has EVER worked at the Bellevue Crossroads location you know Beaks. My all time favorite regular ever. He is the coolest guy and he looks after the employees! Yes you will have mean people that you just want to kick, but there are those awesome regulars who will actually do it for you so you don't get in trouble and you don't have to be abused by pesky customers having a bad day. Hey, we all have bad days it happens!

[yousickf'ingbastard]

oh my god, I had it happen today. 40 year old virgin. dumb lady rented it last night. brought it back in today and complained. One of my regulars was in line behind her and said "Um, not that this is any of my business, but its bright metallic orange and says 40 year old virgin all over it. how did you miss that?" she ignored him of course, and instead of being a bitch 100%, I was about 75%. i let her return it, but made a big huge deal about it.
Fucking idiots.

http://us.movies1.yimg.com/movies.yahoo.com/images/hv/photo/movie_pix/universal_pictures/the_40_year_old_virgin/steve_carell/the40yearoldvirgin_bigfinal.jpg

that cover cracks me up everytime. i guess ratings are useless since old bitches can't understand what sexual content means! or understand what Rated R actually means. :mad:

[Abob Teff]

[QUOTE=Just-a-Rolling]Urban Cowboy, I agree with your comments. I would like to also say there are titles like Aristocrats that have YRV only on them, which should be NC17. [QUOTE]

Usually I finish reading a thread before chiming in with ABOB TEFF'S RANDOM PAGE 3 THOUGHTS, but I have to stop this bus right here . . .

I loved "Aristocrats" and the fact that a movie like that can be made in this country, but as for the rating (or lack of) . . . that is an issue with the MPAA, not ANY video store or its employees. I am in wholehearted agreement with you that the MPAA is a bunch of whores with absolutely no applicable set of standards. Now the fact that Blockbuster is so damn dumb that things like "Seinfeld" and "Scrubs" are also slapped with the YRV stickers is another story . . .

[Abob Teff]

OKay, that post out of the way, I have finished reading and now bring you ABOB TEFF'S RANDOM PAGE 3 THOUGHTS!!!!

*First off, most of you are right. Do the exchange, make a big deal out of how you aren't supposed to do it but you will this ONE time. Then talk about him when he leaves.

*Next, pardon my language, GROW A FUCKING PAIR! Or at least take them out of your wife's purse. Jesus . . .

*About time! Wendy's has put the Jr. Bacon Cheeseburger back on the 99 cent menu! (Hey, these are random thoughts!)

*Would you go into a restaurant and order a hamburger, then call the waiter over and throw a hissy-fit because it contained BEEF!? NO! Would you go buy a motorcycle and then try to return it because it ONLY HAS TWO WHEELS?! NO! So I fail to see how it is our fault because you rented the movie THAT YOU PICKED OUT!

*Don't forget to vote. It is your civic duty. And you have no right to bitch if you don't.

*I am not paid to be a babysitter nor the Thought Police. Take some responsibilty for your own decisions.

[FlamingoCRZY1922]

I rented a movie tonight without noticing that it was rated R. When i got home my wife flipped out because a friend of her's just told her how vulgar and crude that movie was ... and she wanted me to take it back. So i did. When i got to the store i immediately found a clierk and asked him if i could return this movie. He asked me if there was anything wrong with it, i said no and told him why i wanted to exchange it. He said he couldn't exchange it for that reason, but only if it was defective and only for the same title. He said it was "Blockbuster's Policy". I said "ok, show me that policy. i want to see where it says that". He said "ok" then asked his manager who was standing near by ... "doesn't Blockbuster have a policy that says we can't exchange a movie for something else due to content". She of course said yes. But i said you've got to be kidding me. Anyway, i said told her i was just there 15 minutes ago and there was no way i could have watched the movie ... bla bla. We went back and forth, then finally she said "ok this time, and this time only i will let you do it".

So i just have a question to those that have worked for this place ... if it exists, does anyone have a copy of this "policy" they can send to me?

Thanks!
Okay, first of all, your a fucking moron! First of all, your AN ADULT! Secondly, BB doesn't exchnage movies just because YOU DON'T LIKE THEM!! Content my ass, plain and simple, you didn't like it. It's manipulation if every fucking customer didn't like a movie and we exchanged it. Tought titty about your movie. It was probably something like 9 1/2 weeks, haha! GROW THE FUCK UP AND GETS SOME BALLS WEENIE BOY!

[zooworker]

Okay, first of all, your a fucking moron! First of all, your AN ADULT! Secondly, BB doesn't exchnage movies just because YOU DON'T LIKE THEM!! Content my ass, plain and simple, you didn't like it. It's manipulation if every fucking customer didn't like a movie and we exchanged it. Tought titty about your movie. It was probably something like 9 1/2 weeks, haha! GROW THE FUCK UP AND GETS SOME BALLS WEENIE BOY!
WTF! Another n00b bringing up old threads from the past. Lurk around and understand how this site works!:mad:

[EXSM]

I didn't see this one before, why do people keep bringing back old posts?

[OzMan]

I didn't see this one before, why do people keep bringing back old posts?


Because they're idiots.:rolleyes:

And just for the hell of it, I'm going to double post.... this n00b needs to have the error of his was highlighted even more;)

[OzMan]

Okay, first of all, your a fucking moron!


Yes you are.

You know, someone that is able to find posts this old SHOULD be able to do some fucking RESEARCH and figure out that finding posts this old and adding ABSOLUTELY NOTHING (again) to the conversation is Simply Not Done(tm)

What next?? Would you like to discuss the major points of Project Store?? What about how DVD is going to kill off video in a few years. I know.... if you look real real hard into the depths of this site, you can tell the site owner what he did wrong when he started this site...... SEVEN FUCKING YEARS AGO!!!!!!

Buy a calendar, a book on using the internet, a book on research and fucking LURK!!!!!!!!!!!!!!!!!!!!!

[FlamingoCRZY1922]

Jesus H Christ, you people spend to much fucking time at this website. Fucking losers! I was just commenting.

[zooworker]

Jesus H Christ, you people spend to much fucking time at this website. Fucking losers! I was just commenting.
And so you are here too. Don't get in a pissing war with us you asswipe. LURK about before you post.http://smilies.vidahost.com/contrib/blackeye/deal.gif

[FlamingoCRZY1922]

I don't need to get a pisswar, I can just get offline and have a fucking life! So, let someone else come in here and start commenting on shit and start fucking with them. I am outta here to go do something productive. LOSER LOSER LOSER..hahaha.
Oh, I can see you lurk...perv

[OzMan]

I can just get offline and have a fucking life!


Good idea. Take your computer, find the original boxes it came in, pack it up and return it to Best Buy.

When you get there, tell them the reason for the return is you're too fucking stupid to operate it properly.

Then go put on the helmet that Mum makes you wear before going to play in traffic.

(Ever notice how people that live in their parents' basement talk about the great life they have??)

[zooworker]

I don't need to get a pisswar, I can just get offline and have a fucking life! So, let someone else come in here and start commenting on shit and start fucking with them. I am outta here to go do something productive. LOSER LOSER LOSER..hahaha.
Oh, I can see you lurk...perv
Another Huspuppie? Do what productive thing, play with yourself?So fuck off assholehttp://smilies.vidahost.com/contrib/dvv/boid.gif

[FlamingoCRZY1922]

Yep, I have no idea how to operate my computer and I live in my parents basement.
But, here's an idea for you...why don't you go outside, pick up some flowers, maybe dandelions, cause those are around right now, and sniff them....Then maybe some go find a gay bar and get some ass....haha

[zooworker]

Yep, I have no idea how to operate my computer and I live in my parents basement.
But, here's an idea for you...why don't you go outside, pick up some flowers, maybe dandelions, cause those are around right now, and sniff them....Then maybe some go find a gay bar and get some ass....haha
Yes! She is back fucking bitch. So you are her ghostnic? Sounds like you speak from experiance.http://smilies.vidahost.com/ups/DeNiro/up_yours.gif

[FlamingoCRZY1922]

yea, i have experience. jesus, all these digs. when does it end?

[OzMan]

yea, i have experience. jesus, all these digs. when does it end?


When you shut the fuck up and lurk.

And as I said.... I can think of some "fun" places for you to go and post your shite to if you think we are "so mean"

[URBAN_COWBOY]

Okay, first of all, your a fucking moron! First of all, your AN ADULT! Secondly, BB doesn't exchnage movies just because YOU DON'T LIKE THEM!! Content my ass, plain and simple, you didn't like it. It's manipulation if every fucking customer didn't like a movie and we exchanged it. Tought titty about your movie. It was probably something like 9 1/2 weeks, haha! GROW THE FUCK UP AND GETS SOME BALLS WEENIE BOY!This thread was started in February. Do you really think this person is around to see your highly intelligent response? Your mom and brother must be so proud of the child they created.

[DraconianSM]

Everyone needs to calm down and suck on one of these:

http://i8.photobucket.com/albums/a37/DraconianSM/387-canofboob.jpg

[the boy wonder uk]

This thread was started in February. Do you really think this person is around to see your highly intelligent response? Your mom and brother must be so proud of the child they created.

"This is muh wife and muh sister"---just 1 girl
standing there..........

[johnlow71]

Everyone needs to calm down and suck on one of these:

http://i8.photobucket.com/albums/a37/DraconianSM/387-canofboob.jpg


oh my god lol.

[OzMan]

"This is muh wife and muh sister"---just 1 girl
standing there..........


State motto of West-by-God-Virginia.

If there is anyone from West Virginia reading this (ignoring the obvious joke there), I do apologise.

Not for what I said, mind you, but for you having to live in West Virginia:D

[rk237]

State motto of West-by-God-Virginia.

If there is anyone from West Virginia reading this (ignoring the obvious joke there), I do apologise.

Not for what I said, mind you, but for you having to live in West Virginia:D

Not only do we need a sports section, but I think we need a section dedicated to bashing the East Coast too. :D

[Aphrodite]

I think Oz just needs his own sect where he can bash everything thats not either

1. Austrailia
2. Indies
3. Adult film Industry
4. Cricket (and the Ashes)

Yeah, I think that just about covers everything ;)

[OzMan]

I think Oz just needs his own sect where he can bash everything thats not either

1. Austrailia
2. Indies
3. Adult film Industry
4. Cricket (and the Ashes)

Yeah, I think that just about covers everything ;)


Indies are cool.... WEST Indies suck;)

You forgot the footy (aerial pingpong), but other than that, I think you just about covered everything:D

[rk237]

Indies are cool.... WEST Indies suck;)


I like the West Indies! ;) St. Thomas Virgin Islands for the win!

[OzMan]

I like the West Indies! ;) St. Thomas Virgin Islands for the win!


The Windies have third-rate cricket, right below Sri Lanka, and right above the Brits;)

[64ismygame]

Why is it that peeps think we as employees are so stupid to give out out free rentals:confused: We are a business, a business that pays our bills and if we give everyone a credit because they didn't like a movie, which they probably already watched, and are so STUPID as to NOT check the ratings on what they are renting AND are so PUSSY WHIPPED that they aren't allowed to watch "R" rated movies we would all be out of a job!!! Get real customers!!! We wasn't born yesterday. The ones that really get me is when they have had it for 2 to 3 days and bring it back with some stupid excuse as Mr. Pussy Whipped or it wouldn't play, which we hear everyday...... And now as the good old Mr Paul Harvey says....And now for the rest of the story:eek:

[URBAN_COWBOY]

Why is it that peeps think we as employees are so stupid to give out out free rentals:confused: We are a business, a business that pays our bills and if we give everyone a credit because they didn't like a movie, which they probably already watched, and are so STUPID as to NOT check the ratings on what they are renting AND are so PUSSY WHIPPED that they aren't allowed to watch "R" rated movies we would all be out of a job!!! Get real customers!!! We wasn't born yesterday. The ones that really get me is when they have had it for 2 to 3 days and bring it back with some stupid excuse as Mr. Pussy Whipped or it wouldn't play, which we hear everyday...... And now as the good old Mr Paul Harvey says.....Is the rest of the story:eek:wow, so your first post was to make an unintelligent response (I won't specifically point out the numerous grammatical errors in your post) to a thread that has been dead for 2 1/2 months. Besides, whether you give out free rentals or not, you're about to be out of job anyway. But good luck with that. I hear McDonald's is looking to hire new lettuce washers. Maybe you could move up to fries, which is where the big bucks start rolling in. (kiss my ass to anyone who doesn't get this referrance)

[64ismygame]

LMAO Urban, so what the post has been dead for months, thought this was a place to vent, hmmmm guess not...And you are right, I am about to be out of a job because I am quitting and going to a better job that pays over double what I am making now. So maybe you can take the lettuce or better yet the flipping of the burgers cuz its not for me, as BB isn't. So sick of customers and employees that think there asses should be kissed.....Touche

[Propoxy]

I have what I believe to be a legitimate question.

Here are two things I've observed:

1. New user joins board, makes a post about stupid shit that's been posted about before, gets flamed for not researching board to find previously existing thread on that topic.

2. New user joins board, finds a previously existing thread on a topic for which they have some stupid shit to post, replies to thread, gets flamed for digging up old thread.

So, what are new members REALLY supposed to do when they have something they want to post about?

It's the same people flaming each time, which is beyond contradictory. "RESEARCH! ...but don't post in old threads."
...huh?!

[brantheman]

I have what I believe to be a legitimate question.

Here are two things I've observed:

1. New user joins board, makes a post about stupid shit that's been posted about before, gets flamed for not researching board to find previously existing thread on that topic.

2. New user joins board, finds a previously existing thread on a topic for which they have some stupid shit to post, replies to thread, gets flamed for digging up old thread.

So, what are new members REALLY supposed to do when they have something they want to post about?

It's the same people flaming each time, which is beyond contradictory. "RESEARCH! ...but don't post in old threads."
...huh?!

Because no one likes repeating themselves. Also, you'll notice that the only people (even if it's MOST of them) who get flamed for digging up old topics are the ones that bring it back with an inane, thoughtless reply. And if you think a reply that has the word "peeps" in it is anywhere near intelligent, then I can promise you that you wont last long here.

Again, bringing up a dead topic with a great, thought-out reply is less likely to get you flamed. Hell, it might even spark new interest in that particular thread itself. But bringing up a topic and saying what seems like a really long run-on sentence...well, that just leads to what happened here, which leads to yet another n00b saying O YA WELL FCK ALL U NEWAYZ CUZ I GOT ANEW JOB MAKING LIKE TEN TIMEZ AS MUCH N SHIT FCKN LO LIVEZ NERD MOTHA FUCKA PEACE OUT LOLOLJK.

We get it, "64". You found a new mystery job that pays you oh-so-much-more money. But something tells me you probably still work for BBI with no immidiate intention to leave, you're probably a lazy CSR, and you're probably the employee that your manager is looking for an excuse to fire you for.

[Aphrodite]

Because no one likes repeating themselves. Also, you'll notice that the only people (even if it's MOST of them) who get flamed for digging up old topics are the ones that bring it back with an inane, thoughtless reply. And if you think a reply that has the word "peeps" in it is anywhere near intelligent, then I can promise you that you wont last long here.

Again, bringing up a dead topic with a great, thought-out reply is less likely to get you flamed. Hell, it might even spark new interest in that particular thread itself. But bringing up a topic and saying what seems like a really long run-on sentence...well, that just leads to what happened here, which leads to yet another n00b saying O YA WELL FCK ALL U NEWAYZ CUZ I GOT ANEW JOB MAKING LIKE TEN TIMEZ AS MUCH N SHIT FCKN LO LIVEZ NERD MOTHA FUCKA PEACE OUT LOLOLJK.

I think Brandon just about covered it for you Propoxy.

Snaps for Brandon ;)

[zooworker]

Because no one likes repeating themselves. Also, you'll notice that the only people (even if it's MOST of them) who get flamed for digging up old topics are the ones that bring it back with an inane, thoughtless reply. And if you think a reply that has the word "peeps" in it is anywhere near intelligent, then I can promise you that you wont last long here.

Again, bringing up a dead topic with a great, thought-out reply is less likely to get you flamed. Hell, it might even spark new interest in that particular thread itself. But bringing up a topic and saying what seems like a really long run-on sentence...well, that just leads to what happened here, which leads to yet another n00b saying O YA WELL FCK ALL U NEWAYZ CUZ I GOT ANEW JOB MAKING LIKE TEN TIMEZ AS MUCH N SHIT FCKN LO LIVEZ NERD MOTHA FUCKA PEACE OUT LOLOLJK.

We get it, "64". You found a new mystery job that pays you oh-so-much-more money. But something tells me you probably still work for BBI with no immidiate intention to leave, you're probably a lazy CSR, and you're probably the employee that your manager is looking for an excuse to fire you for.
Hat's off to you brantheman, well said. :D

[URBAN_COWBOY]

I have what I believe to be a legitimate question.

Here are two things I've observed:

1. New user joins board, makes a post about stupid shit that's been posted about before, gets flamed for not researching board to find previously existing thread on that topic.

2. New user joins board, finds a previously existing thread on a topic for which they have some stupid shit to post, replies to thread, gets flamed for digging up old thread.

So, what are new members REALLY supposed to do when they have something they want to post about?

It's the same people flaming each time, which is beyond contradictory. "RESEARCH! ...but don't post in old threads."
...huh?!ahhhh yes, the obligatory why do all n00bs get flamed on this site, no matter what they post. To quote Justin Timberlake (sry, but he's my hero for being the first one to tap Britney) Cry me a river. Not every n00b gets flamed. I didn't and as far as I can remember, Bran didn't. This post by the n00b had no redeeming qualities whatsoever. It did not add to the already dead thread in any shape or form.

Lastly, I will point out the commonality of your two examples. Please note the part in each one highlighted in bold. Do you now see the fucking problem? DON'T POST STUPID SHIT.

Also, quit posting the "why do all n00bs get flamed no matter what they post" post. It's just as annoying as the shit they post and make you look like a damn fool.

[64ismygame]

You are all so full of shit!!! Better run to the bathroom :D :D :D :D

[URBAN_COWBOY]

You are all so full of shit!!! Better run to the bathroom :D :D :D :Dwow, very clever. did it take you all morning to think of this clever retort? Get AIDS and die. (used with expressed written consent from Beer_Monkey)

Door is to the left.

[zooworker]

You are all so full of shit!!! Better run to the bathroom :D
Oh God, another asswipe. Do deserve what you get as long as you keep this up.:mad:

[OzMan]

Why is it that peeps think we as employees are so stupid


Maybe because of the use of the "word" peeps and myriad other grammatical errors.

Cause that's why WE think you are so stupid. If you don't want to be thought of that way, perhaps you might want to consider posting something in English, m'kay??

I have what I believe to be a legitimate question.

Here are two things I've observed:

1. New user joins board, makes a post about stupid shit that's been posted about before, gets flamed for not researching board to find previously existing thread on that topic.

2. New user joins board, finds a previously existing thread on a topic for which they have some stupid shit to post, replies to thread, gets flamed for digging up old thread.

So, what are new members REALLY supposed to do when they have something they want to post about?



Here's an idea of how not to get flamed:


DON'T POST STUPID SHIT!!!!!!



:D

[OzMan]

(DAMMIT, Cowboy!!!! Stealing my best lines again!!)

;)

[Propoxy]

Just about everything that's posted here is stupid shit. Things never change at Blockbuster. Corporate does stupid shit. Customers do stupid shit. Coworkers do stupid shit. And Blockbuster employees come here to complain about it. Thus, stupid shit.

Flame, don't flame. Whatever. It just seemed like a "damned if you do, damned if you don't" situation, and I wanted clarification.

Brandon, don't worry about how long I'll last around here. I joined before you did! (And didn't even get flamed for my first post!) :) Thanks for answering my question in a mature, constructive way.

[OzMan]

Just about everything that's posted here is stupid shit.


You do have a point there. But there are degrees of stupidity (and degrees of shittiness) and can you honestly say that......

Why is it that peeps think we as employees are so stupid .....We wasn't born yesterday.....as Mr. Pussy Whipped or it wouldn't play......And now for the rest of the story:eek:


deserves ANY type of respect??

In addition to his grammatical errors (the most glaring is his use of peeps.... if he wants to sound like an idiot, isn't even more insulting to him if we don't TREAT him as such??), I count at least two factual errors:

1 - BBI as a matter of fact does NOT pay their bills (hence the Universal pissing contest from last year)

2 - If you are going to act like a smart arse and quote Paul Harvey, at least get the quote right.

And I'm not even going to bother with his second post.... already been addressed.

Now, you mentioned that you didn't get flamed for your first post. Brandon didn't get flamed... there are quite a few others that didn't..... but since you specifically didn't get flamed, ask yourself.... what did someone that did get flamed do or not do differently from your first post.

And, yes, you can even say that TED, Koi and Johnlow post stupid shit all of the time.... the difference is, I do believe they ALL did get flamed in the beginning (I remember TED's arrival here and it taking quite some time for him to grow on you), and they lived thru it (as did RK and some others)..... those three, tho, do it for comic relief, and I feel comfortable saying that all three are HIGHLY more intelligent than they act on here....... I can't say the same for the n00bs because all we can go by is the big festering pile of crap they drop here as ther calling cards.

[Propoxy]

I understand that my initial post in this thread could be misinterpreted as a statement that all new members deserve respect, no matter how brain dead they apparently are. That's really not what I meant, though. I've just noticed some instances in my time here where both new people who don't research and new people who do get the same level of treatment, regardless of the content of their posts.

A specific example of this would be Erythro42's post on this thread (http://www.ihateblockbuster.com/forum/showthread.php?t=4098&page=2). His/her question was relevent to the topic, even though the thread was a year old.

I guess maybe a better question would have been, "how far back should new users research before just starting a new thread?"

[brantheman]

Brandon, don't worry about how long I'll last around here. I joined before you did! (And didn't even get flamed for my first post!) :) Thanks for answering my question in a mature, constructive way.

But see, I have mad skills. I'm hella cool and irrestistable. The ladies sworm towards me, and then realize they're barking up the wrong tree so I send them towards the real men, like Zoo or Cowboy.


Anyway, I don't see why someone like Mr. 64 over here should be excused from his stupidity just because it's a common thing around here. We want to rid the world of asshats, not encourage it! :D

[Aphrodite]

A specific example of this would be Erythro42's post on this thread (http://www.ihateblockbuster.com/forum/showthread.php?t=4098&page=2). His/her question was relevent to the topic, even though the thread was a year old.

I wouldnt really call that 'being flamed'...it was just a couple of comments, and he went on to make another post in the thread that wasnt flamed at all.

[Aphrodite]

But see, I have mad skills. I'm hella cool and irrestistable. The ladies sworm towards me, and then realize they're barking up the wrong tree so I send them towards the real men, like Zoo or Cowboy.


Zoo - a real man??? :eek: You MUST be joking.

That should have read BEER_MONKEY or Cowboy;)

bad Brandon :D

[URBAN_COWBOY]

I understand that my initial post in this thread could be misinterpreted as a statement that all new members deserve respect, no matter how brain dead they apparently are. That's really not what I meant, though. I've just noticed some instances in my time here where both new people who don't research and new people who do get the same level of treatment, regardless of the content of their posts.

A specific example of this would be Erythro42's post on this thread (http://www.ihateblockbuster.com/forum/showthread.php?t=4098&page=2). His/her question was relevent to the topic, even though the thread was a year old.

I guess maybe a better question would have been, "how far back should new users research before just starting a new thread?"this is the only part I take issue with. (in bold) To my knowledge, 99% of n00bs are flamed for precisely that reason. The content of their posts or more specifically, the lackthereof.

I would have to agree with OZ when he said, ask yourself why you didn't get flamed. Go back and read your very first post (if you still can) and then read the first post by someone who did get flamed. I think you will see the obvious differences. Trust me, if you had been moranic, I, along with others, would have flamed the shit out of your first post. Apparently you did something right.

[Aphrodite]

I was never flamed for any of my posts of course :p

[bradenslittlera]

this is right up there with people who want credits because a movie was subtitled.

oh i know. i always tell customers now cuz i'm sick of them complaining.

[zooworker]

oh i know. i always tell customers now cuz i'm sick of them complaining.
WTF are you dragging up all these old post and comenting on them?

[SL_600]

You know this thread was dug up from the rubble. He/she quoted csrldm.

[xxvanilaxx]

hahahaha! give me a break!

[zooworker]

Please tell, what is the first post you make about?

[AmazonBitch]

Well whoever said policy had to be written down anyway? It's my personal policy always to fling boogers northward after i pick them, but i don't have that written down anywhere. a better example: it's blockbusters policy to help customers in line in the order they arrive in line, but that's not written down.

even if it is written down, it's blockbuster's private info - blockbuster being an entity protected under search & seizure laws just like you are.

you asked, policy was cited to you two or three times. employees know, it's our job. we know our shit. it's a lot easier for us to acquiesce whenever a custoemr needs an exchange (two scans and yields a grateful customer). but we're paid to uphold policy, i'm afraid.

don't you wish sometimes you could go faster than the speed limit which might seem inane on some roads? well you are constrained by authorities dictating their laws, and you live with it. so are we, but we do out best to accommodate individual situations because we're also nice, normal people (except me).

sheesh

It is not a legal requirement that any business have all policies available in writing. On the contrary - it is their right NOT to provide copies of internal policy to the public unless it is required by the proper authorities under due process of law.

Edit: There had better be a god damn good reason why, when I've been working OT and my eyes are too messed up to look at the dates, I've been sitting here reading a 6 MONTH OLD THREAD!!!!!! Whoever brought this thing up had better run........

[Lomithrandel]

can i watch amazon? i enjoy watching you abuse people :D ;)

[OzMan]

Man, I wish I knew where all of this was coming from, so

but we do out best to accommodate individual situations because we're also nice, normal people (except me).

sheesh


Actually, it SHOULDN'T have anything to do with being nice, normal people.

The ONLY reason that you should be violating policy is because it makes better financial sense for the company.

I can't bothered to re-read this entire thread to get the gist of the problem, but it doesn't matter if the clerk was in a good mood, or if the customer was an arsehole. All that should matter was, would the "violation" have meant that the customer would have been more likely to spend more money in his lifetime than if the policy was upheld.

And the main reason for companies to post their policies (at least above and beyond what they are legally required to post) is to instill a sense of trust in the customer, encouraging them to spend more money in the store.

Funny how that works, innit??;)

[Lomithrandel]

the only thing that goes through my mind is whether or not i want to have them as a repeat customer, and if they are an asshole, the answer is usually no

[rk237]

I think I wrote that a long time ago.
And it was when I wasnt interested in making any sense (and my aim was to irritate somewhat). Sorry about that. :rolleyes:

But I think what I was trying to say was that policy is private so there is no requirement to show it to the public upon demand. That is, Amazon actually sad the same thing I did, but much more succinctly. (she was abusing me? I should be so lucky).

And Oz, by saying "nice," I was referring to Blockbusters trump card policy of taking care of the customer, which is rather open ended, although its intention is of course, in the end, to make more money.

[AmazonBitch]

can i watch amazon? i enjoy watching you abuse people :D ;)


Sure - I like it when you watch ;)

[AmazonBitch]

But I think what I was trying to say was that policy is private so there is no requirement to show it to the public upon demand. That is, Amazon actually sad the same thing I did, but much more succinctly. (she was abusing me? I should be so lucky).

No, I wasn't abusing you. See the "Edit:" notice on my post.

No business should be providing written copies of their policies to the public unless first reviewed by an attorney. No matter how harmless the policy may seem.

That said, BB does have a list of displayed policies on the Information poster - which should be on one of your endcaps. If memory serves me, the defective policy is on it....

[Victorkm]

Speaking of customers trying to get unnecessary credits, I had a guy throw 2 movies at me last night because I wouldnt give him a credit because he "had an emergency and didnt get a chance to watch them"

[hippieness]

Wow are you really going to bring this dead thread back up. What the fuck is wrong with you. It seems that every 3 months some morAn has to bring this thread back up and add pointless shit that nobody cares to read. Don't be so fucking stupid.

[JayTL]

whats the big deal? He had something to say, and...well it beats starting a completely new thread about it. I've been reading this thread for a while now, and it seems that the new members are in a "damned if you do, damned if you don't" group. It just seems unfair. This is a place where people can talk about Blockbuster, whether they hate it or not. That's what Victorkm just did, whether you like it or not.

[hippieness]

Shut the fuck up. It is always the same bullshit. We don't want to re-read the same things over and over againg. It's not a damned if you do, damned if you don't thing it is a fucking common sence thing. If you had proper netiquette you would understand why it is a big deal. People didn't give me shit when I first posted because I did some research and read what had already been said before I put in my two cents.
Read the fucking rules of the fourm I even linked it for your dumb ass (http://www.ihateblockbuster.com/forum//showthread.php?t=7106)

[JayTL]

1. Calm down. You sound like a fucking teenager who can't get their way. Is it necessary to curse every sentence?
2. I've read the rules. Many times in fact. I don't see anything that says "Don't post what Hippieness ndoesn't want to see". If you don't want to read about giving credits, then don't go into the "Returning a video due to content " forum. Easy as that.

Rule 2- Be Polite
Rule 3- Don't be demanding, or hit the board screaming

Both of which you broke, and break alot. I don't see how the rules would only apply to me and people who dont post as much, because it's not me who brings a bad name to the forum. People didnt give you shit because you were a kiss ass from the get go. I've read your history briefly, and all I see is what you are doing.

I may only have 3 posts, but I'm not going to bow to assholes like you because of your "power" over me.

[hippieness]

I never said there was a rule1. "Don't post what Hippieness ndoesn't want to see"
If you read this whole post from the start, it has been brought up several times by morAns, who are too stupid to realize that no one wants to hear them say the same thing everyone else has already said 4 months earlier. Those people who brought it up recieved a similar reaction. If anyone who brings up these old threads actually read them, they could avoid this situation by seeing that people don't want to have random 4 month dead threads brought up with a post that adds nothing to anything. As for if I don't want to read the post don't click on it, the same can go for you. If you don't want to hear me bitch at some morAn for posting pointless things, don't read what I have to say.

[videoslave23]

Now THIS, people will read. Thanks for making it more interesting, Hippie. I was about to shoot myself reading the same old shit.

And JTL, if you want to be liked, it's better to kiss asses before you try to fuck them. :p

[JayTL]

I don't want to sound like a prick, but I'm also not on this forum to just start kissing asses. I signed up to talk about blockbuster. I guess that kind of conversation isn't accepted anymore?

[hippieness]

You have a total of 4 posts. Only one are you talking about blockbuster. The rest are spent trying to defend a morAn. Talk about blockbuster and blockbuster related things if that is what you signed up for.

[MissHailstorm]

JayTL, this guy would not have been given shit if he'd posted the comment in the proper thread. We have an on-going, very long thread dedicated to customer-related rants (http://www.ihateblockbuster.com/forum//showthread.php?t=6147), which would've been found very quickly if only he'd bothered to look.

[zooworker]

I don't want to sound like a prick, but I'm also not on this forum to just start kissing asses. I signed up to talk about blockbuster. I guess that kind of conversation isn't accepted anymore?
Well you do sound like a prick ass-wipe, and do talk about BBI. But do your research before you do. Repeated info is a bore and a thing we don't accept here. That's what hippie did so he was accepted at his post. Don't like it then leave.

[rk237]

Newb fights on every thread! :eek:

[zooworker]

Newb fights on every thread! :eek:
Kinda like old times huh, RK?;)

[URBAN_COWBOY]

whats the big deal? He had something to say, and...well it beats starting a completely new thread about it. I've been reading this thread for a while now, and it seems that the new members are in a "damned if you do, damned if you don't" group. It just seems unfair. This is a place where people can talk about Blockbuster, whether they hate it or not. That's what Victorkm just did, whether you like it or not.STFU, nobody asked you to come to the defense of the idiot who posted in the wrong thread. If you want to talk BB, great, do it. But don't think your opinion means one little thing around here yet. Respect is earned, not given.

Shut the fuck up. It is always the same bullshit. We don't want to re-read the same things over and over againg. It's not a damned if you do, damned if you don't thing it is a fucking common sence thing. If you had proper netiquette you would understand why it is a big deal. People didn't give me shit when I first posted because I did some research and read what had already been said before I put in my two cents.
Read the fucking rules of the fourm I even linked it for your dumb ass (http://www.ihateblockbuster.com/forum//showthread.php?t=7106)STFU. You are too new to come in here n00b bashing. Haven't been here long enough. Don't care what some of the other members have said. Just because they like you, doesn't put you on the same level. Leave the dirty work to standard bearers. It's great to do reasearch and only post when you have something intelligent to say, but kissing ass on a website in more pathetic than in person.

1. Calm down. You sound like a fucking teenager who can't get their way. Is it necessary to curse every sentence?
2. I've read the rules. Many times in fact. I don't see anything that says "Don't post what Hippieness ndoesn't want to see". If you don't want to read about giving credits, then don't go into the "Returning a video due to content " forum. Easy as that.

Rule 2- Be Polite
Rule 3- Don't be demanding, or hit the board screaming

Both of which you broke, and break alot. I don't see how the rules would only apply to me and people who dont post as much, because it's not me who brings a bad name to the forum. People didnt give you shit because you were a kiss ass from the get go. I've read your history briefly, and all I see is what you are doing.

I may only have 3 posts, but I'm not going to bow to assholes like you because of your "power" over me.If you want to get along here and not be run off, you need to respect the elders. Now, hippieness is not an elder, but you might want to rethink your last line as it applies to others on this board.

Now THIS, people will read. Thanks for making it more interesting, Hippie. I was about to shoot myself reading the same old shit.

And JTL, if you want to be liked, it's better to kiss asses before you try to fuck them. :pYou STFU also. Look, I'm all about n00bs not being jackasses, but I'd rather them be that than kissasses. You could not be comlaining about "reading the same old shit". You haven't been here long enough for it to be the same old shit.

[MissHailstorm]

STFU. You are too new to come in here n00b bashing. Haven't been here long enough. Don't care what some of the other members have said. Just because they like you, doesn't put you on the same level. Leave the dirty work to standard bearers. It's great to do reasearch and only post when you have something intelligent to say, but kissing ass on a website in more pathetic than in person.

Bit harsh, Cowboy. :( Hippie was only pointing out the error of the n00b's ways... I wouldn't have said it was "kissing ass", personally. :confused:

[Beer_Monkey]

Cowboy, theres a reason why you have that title and as always you delivered.

[Aphrodite]

Fucking A Cowboy - spot on ;)

[sar94pga]

LOL. i wanna be an elder! aph...am i an elder yet?

haha. love a good noob fight.

and it was nice to see cowboy in action again. made my night.

[zooworker]

Cowboy hasn't lost his touch, that's for sure.:cool:

[hippieness]

Dragontatt why dont you just do the world a favor and get the ebola virus?
I haven't seen it myself but I have hear many a good review on it
Thank you I have been watching various threads for about a month and I know a few things. 1. Who the good people are. 2. What people like to hear/don't like to hear, so as to avoid sounding like an ass 3.Try not to sound too much like a moran n00b!!/!
Oh I know boy_wonder but this person is useless to the world and everyone would be better off if they did contract the ebola virus.
Yeah I have been watching the threads so I picked up on that one.

And thanks for the welcome:D

These are my first 5 posts. I don't really see ass kissing in them, as has been accused of me.



STFU. You are too new to come in here n00b bashing. Haven't been here long enough. Don't care what some of the other members have said. Just because they like you, doesn't put you on the same level. Leave the dirty work to standard bearers. It's great to do reasearch and only post when you have something intelligent to say, but kissing ass on a website in more pathetic than in person.


Ok Cowboy, duly noted.

[Morbid Angel]

Wow are you really going to bring this dead thread back up. What the fuck is wrong with you. It seems that every 3 months some morAn has to bring this thread back up and add pointless shit that nobody cares to read. Don't be so fucking stupid.

Not to rain on your parade hippie, but you haven't even been here 3 months.

Sorry man, couldn't resist. :D

[Morbid Angel]

Bit harsh, Cowboy. :( Hippie was only pointing out the error of the n00b's ways... I wouldn't have said it was "kissing ass", personally. :confused:

Come on babe... It's Urban Cowboy. It's his job to be hardcore around here.

He's my inspiration. Seriously.

[hippieness]

Not to rain on your parade hippie, but you haven't even been here 3 months.

Sorry man, couldn't resist. :D

I did not say I was here for 3 months. I read the whole thread and saw that every 3 months it was revived.

[videoslave23]

You STFU also. Look, I'm all about n00bs not being jackasses, but I'd rather them be that than kissasses.

Agreed. That is what makes the forum interesting.



You could not be comlaining about "reading the same old shit". You haven't been here long enough for it to be the same old shit.

I stayed up all night long reading different threads from start to finish the night before I became a member. I was instantly hooked. (I missed the Newb Education thread, though...oops.) You have no idea the amount of time I have spent on this forum. Even in a couple months, you can encounter many different servings of "the same old shit".

All I said was thanks to Hippie for spicing up the thread a little. You have to admit, it has been more entertaining since his post.

[sal_2722]

isn't that why you rent movies? so you don't get stuck paying twenyt dollars to buy one you don't want? renting is a risk you voluntarily take to decide if you like something. i'm sorry you didn't want the movie, but next time be more careful when you pick one out

[URBAN_COWBOY]

isn't that why you rent movies? so you don't get stuck paying twenyt dollars to buy one you don't want? renting is a risk you voluntarily take to decide if you like something. i'm sorry you didn't want the movie, but next time be more careful when you pick one out
Well, here we go again.

You little jackass n00b. You are replying to someone who posted this in January of LAST YEAR and never came back. Are you that fucking dense that you reply to something 16 months later. For fucks sake, you need to be beaten over the head with the fucking cluebat.

[BBVcasualposter]

Lol I just tinkled a little when I read that.

[brantheman]

Well, here we go again.

You little jackass n00b. You are replying to someone who posted this in January of LAST YEAR and never came back. Are you that fucking dense that you reply to something 16 months later. For fucks sake, you need to be beaten over the head with the fucking cluebat.

I vote to nominate Cowboy for best flamer this year :D

[OzMan]

Holy shit.

EVERY time I am away from the boards for a few days, some arsehole comes by and decides to bump EVERY fucking old thread he can find, and tries to engage long-gone people in actual conversations about long-resolved issues.

THEN I miss Cowboy showing up and handing the n00bs their arses on plates.

Damn... again:(

[URBAN_COWBOY]

Holy shit.

EVERY time I am away from the boards for a few days, some arsehole comes by and decides to bump EVERY fucking old thread he can find, and tries to engage long-gone people in actual conversations about long-resolved issues.

THEN I miss Cowboy showing up and handing the n00bs their arses on plates.

Damn... again:(that's my job and I'm damn good at it. sorry you missed it.

[OzMan]

that's my job and I'm damn good at it. sorry you missed it.

Well, I am sure there will be a "next time"

[URBAN_COWBOY]

Well, I am sure there will be a "next time"who me? never!!:D

[OzMan]

who me? never!!:D

Not so much you, as finding some semi-literate n00b who has no clue what is about to hit him......

[Palisades]

1st of all why would anyone send you the "policy"? In case you haven't noticed the rating is on label and on back of dvd. There is a description of the movie contents on the box. What else do you need to know what movie you are taking home to your prude wife? The reason all of that crap is on the box is so employee's don't have to deal with stupid excuses & that would be 1
of the reasons BBV started the MOVIE PASS!

[Palisades]

This goes along with someone's response earlier about subtitled flix. Come on do you really think BBV employee's haven't heard every excuse in the world?

[zooworker]

This goes along with someone's response earlier about subtitled flix. Come on do you really think BBV employee's haven't heard every excuse in the world?
Are you referring to the OP on this thread? If so use the quote button so others may know what you are commenting about. And no need to double post, use the edit feature please.

[Blockbusterblonde]

1st of all why would anyone send you the "policy"? In case you haven't noticed the rating is on label and on back of dvd. There is a description of the movie contents on the box. What else do you need to know what movie you are taking home to your prude wife? The reason all of that crap is on the box is so employee's don't have to deal with stupid excuses & that would be 1
of the reasons BBV started the MOVIE PASS!

You must be a fucking gimp to revive a 2 months dead thread just to reply to some one-post douche.

[ldydeath1977]

What bugs me is when a parent comes in saying that a video was too graphic for their kids. they are standing right next them, pay for it and don't bother to read the back or the rating. I had one parent come in asking for harold and kumar go to white castle, and i asked how old the child was. She said he was 10 or 11. I told her it was youth restricted and full of lanquage and everything else. she didn't even care, and just got it. she comes back an hour later, saying she wanted her money back. She didn't get a credit, just told her that i warned her previous and she was the one that still picked it up. When will customers actually listen to us?:confused:

[zooworker]

Look this thread has been dead over a 1 1/2 years....

I suggest your read this thread first
http://www.ihateblockbuster.com/forum/showthread.php?t=7646

[munnman84]

I rented a movie tonight without noticing that it was rated R. When i got home my wife flipped out because a friend of her's just told her how vulgar and crude that movie was ... and she wanted me to take it back. So i did. When i got to the store i immediately found a clierk and asked him if i could return this movie. He asked me if there was anything wrong with it, i said no and told him why i wanted to exchange it. He said he couldn't exchange it for that reason, but only if it was defective and only for the same title. He said it was "Blockbuster's Policy". I said "ok, show me that policy. i want to see where it says that". He said "ok" then asked his manager who was standing near by ... "doesn't Blockbuster have a policy that says we can't exchange a movie for something else due to content". She of course said yes. But i said you've got to be kidding me. Anyway, i said told her i was just there 15 minutes ago and there was no way i could have watched the movie ... bla bla. We went back and forth, then finally she said "ok this time, and this time only i will let you do it".

So i just have a question to those that have worked for this place ... if it exists, does anyone have a copy of this "policy" they can send to me?

Thanks!

I gave a exchange for a PRP to a customer because of vulgarity... He had 2, but one was just a poor movie, the other was vulgar. Because he had kids I allowed him to exchange it for equal value. However, rentals are a different story. Customers have to be aware of the rating system as well as language settings. I get way too many customers dying to see Diving Bell and the Butterfly and find out that its not on English. READ is what I say. It goes against what little profit we make - when we have hundreds of dollars in credits for customers who don't read. I am rather patient for most customers, but rating issue is one thing I don't budge on. Sorry man....

[sar94pga]

I gave a exchange for a PRP to a customer because of vulgarity... He had 2, but one was just a poor movie, the other was vulgar. Because he had kids I allowed him to exchange it for equal value. However, rentals are a different story. Customers have to be aware of the rating system as well as language settings. I get way too many customers dying to see Diving Bell and the Butterfly and find out that its not on English. READ is what I say. It goes against what little profit we make - when we have hundreds of dollars in credits for customers who don't read. I am rather patient for most customers, but rating issue is one thing I don't budge on. Sorry man....

OMG. WHY??????????????????????????????????????

why do people keep bringing this thread to life? UGH.

[BBVcasualposter]

OMG. WHY??????????????????????????????????????

why do people keep bringing this thread to life? UGH.

lolollololllollol

ok i nominate 3 n00bs in this thread for the retards cat.

[BBVcasualposter]

my fav part of this thread though i must admit is back when rk was still on the firing line and getting smacked on some and the retorts back.

[zooworker]

I gave a exchange for a PRP to a customer because of vulgarity... He had 2, but one was just a poor movie, the other was vulgar. Because he had kids I allowed him to exchange it for equal value. However, rentals are a different story. Customers have to be aware of the rating system as well as language settings. I get way too many customers dying to see Diving Bell and the Butterfly and find out that its not on English. READ is what I say. It goes against what little profit we make - when we have hundreds of dollars in credits for customers who don't read. I am rather patient for most customers, but rating issue is one thing I don't budge on. Sorry man....
Truth is You Didn't Read the post above yours.

[Xxsp311B0undxx]

The reason why we dont give customer's credit's for movies that you find offensive is because if every customer came it and said "i find this movie crude and i cant watch it" and they wanted their money back... we would be out of business... that is why it's very important to read the back of things including movies...

I had a customer myself, who was an older woman bring back a movie "my best friend's Girl" and said it was a "Porno" and needed a credit for another movie. I told her sure but next time i cannot do that for you so please be more careful renting since movies nowa days are becomming more like "porn".

But This is just blockbuster's way of protecting themselves from going out of business... believe it or not we loose alot of money because of customers not returning movies and whatnot. so i understand the money they invest on bringing movies into the store to let people rent them and watch them and RETURN them. and when a customer does not return them... we loose that money for that movie!

[BBVcasualposter]

The reason why we dont give customer's credit's for movies that you find offensive is because if every customer came it and said "i find this movie crude and i cant watch it" and they wanted their money back... we would be out of business... that is why it's very important to read the back of things including movies...

I had a customer myself, who was an older woman bring back a movie "my best friend's Girl" and said it was a "Porno" and needed a credit for another movie. I told her sure but next time i cannot do that for you so please be more careful renting since movies nowa days are becomming more like "porn".

But This is just blockbuster's way of protecting themselves from going out of business... believe it or not we loose alot of money because of customers not returning movies and whatnot. so i understand the money they invest on bringing movies into the store to let people rent them and watch them and RETURN them. and when a customer does not return them... we loose that money for that movie!

I'll be blunt.

This is the exact attitude as to why you would be losing money.

Though you may not be losing money because you are to busy loosing it.

[sar94pga]

i love it when noobs type like they are talking to the customer. instead of....other employee's....

[BBVcasualposter]

misery loves company so they seek out via the name only

[redfay]

I've always been a person to go by rules, so my answer is usually no to everything. I remember when "Pirates" came out. There's a bigass sticker on the cover of the box saying "Rated R--not recommended for children" and with a two women seductively poking their boobs halfway out of their half-torn vests. Even after telling each customer that it's a very "indiscretional" movie not for kids, they still came back. I left comments on the account saying I told the customer.
But like everyone else says, you gotta bend the rules a little bit to make everyone else happy.

[DanPBlockbuster]

This board is fun...i dont think there are any non employees or at least former employees on it, does anyone know if the op's policy in question is actually written down anywhere or is it just word of mouth, i did once out of boredom read the whole sop binder and i dont remember coming across this policy, but even i enforce it. mostly cause its always people with warnings on their accounts, if its a new member, ill more than likely do it, but warn them against it for later, and as so many people said, if the customer gets irate with me, (which ive had people threaten my life while i agreed to do everything they wanted) we will talk about them just as negatively as they did about us when they are gone

[redfay]

HAHAHAHAHAHA!!!! Pirates 2 came in last Tuesday!

Oh the irony...

[apartment110]

Had someone come in and complain about
Pirates 2 because it "didn't have a lot of sex 'n stuff like the last one".