im sorry but people really over react on this site.

[xghostx]

where to begin.
i have been working in video retail for two years now a year and half of those at choices video which is only uk based.
i then moved to blockbuster videos.

basically.
you all seem to think its the employees fault if you get a film back late or we dont scan it in.
main reason being you think its good to hand it on a pile of dvds that have already been returned . it says quite clearly drop boxes are in use throught the day and are being emptied regulary.
if you hand it on the side then just wander off how are we to know youve returnd it.
and you dont have to get bitchy and shit down the phone just explain that you handed it on to the counter with some boxes then well look and find it for you.

i dont know about the usa based stores but in our store we dont let people return films to the store because of the content.
there is things about the film on the back and it has a clear rating . so please its not our fault, its just like saying oh i bought this cd of my favourite band and i dont like the singing in it.
useless.

then you get the regular people who try to screw you over. fair enough if youe been a good customer and you bring a film back because it is faulty then yes we will happilyoffer an exchange or another film, but if your one of these people who think they can scam us evertime and if we say no you get real uptight and start mouthing off because we wont give you the 10000th credit.
chill out.
at the end of the day. its a video store.
we dont want hassle we want customer to enjoy themselves.
maybe you dont like the store but listen its down to the company policy and that. everything we say or do is by the rules that blockbusters as a company has made. we only inforce these rules.
just imagine how it would be if you were on the other side.

[Blockbusted]

Your knowledge of the English language is almost non-existent. Had you passed the third grade, we might be able to comprehend what you're trying to put across to us.

However, that is not the case.

Go back to school, learn how to spell and use proper grammar, then we'll talk.

Andrew-

[rk237]

Your knowledge of the English language is almost non-existant.

Surely you meant his knowledge of English is non-existent. ;)

[Blockbusted]

Holy junk, a typo.

I've actually been screwing things up this past weekend for some reason.

I had to switch to a pencil when I wrote my article this past Saturday, I had way too many mess-ups.

Andrew-

[igniteice]

where to begin.
i have been working in video retail for two years now a year and half of those at choices video which is only uk based.
i then moved to blockbuster videos.

basically.
you all seem to think its the employees fault if you get a film back late or we dont scan it in.

You must not realize that when you say, "you all," you're talking to other employees, not customers.

[brantheman]

You must not realize that when you say, "you all," you're talking to other employees, not customers.

He's oblivious. I think it's cute :cool:

[zooworker]

Your knowledge of the English language is almost non-existent. Had you passed the third grade, we might be able to comprehend what you're trying to put across to us.

However, that is not the case.

Go back to school, learn how to spell and use proper grammar, then we'll talk.

Andrew-
Another fix for you.:D

[sar94pga]

where to begin.
i have been working in video retail for two years now a year and half of those at choices video which is only uk based.
i then moved to blockbuster videos.

basically.
you all seem to think its the employees fault if you get a film back late or we dont scan it in.
main reason being you think its good to hand it on a pile of dvds that have already been returned . it says quite clearly drop boxes are in use throught the day and are being emptied regulary.
if you hand it on the side then just wander off how are we to know youve returnd it.
and you dont have to get bitchy and shit down the phone just explain that you handed it on to the counter with some boxes then well look and find it for you.

i dont know about the usa based stores but in our store we dont let people return films to the store because of the content.
there is things about the film on the back and it has a clear rating . so please its not our fault, its just like saying oh i bought this cd of my favourite band and i dont like the singing in it.
useless.

then you get the regular people who try to screw you over. fair enough if youe been a good customer and you bring a film back because it is faulty then yes we will happilyoffer an exchange or another film, but if your one of these people who think they can scam us evertime and if we say no you get real uptight and start mouthing off because we wont give you the 10000th credit.
chill out.
at the end of the day. its a video store.
we dont want hassle we want customer to enjoy themselves.
maybe you dont like the store but listen its down to the company policy and that. everything we say or do is by the rules that blockbusters as a company has made. we only inforce these rules.
just imagine how it would be if you were on the other side.


all i hear is BLAH BLAH BLAH BLAH BLAH BLAH the customers don't care what we think. we fuck up. they yell. thats it. thats why we are so mean to them when they post complaints....

[cbcsr]

a wise man once told me that "retail is detail"

i think that sums it up....if employees do not take there time and think about what they are doing and do not pay attention the the tasks at hand, even if it is as simple as emptying the drop box then mistakes will be made. this is one reaon for having employee id's. mistakes can be tracked and accountability realised.

if we all slowed down a tad then less mistakes would be made. Companies are forged by reponsible, suitable and well trained employees that understand and respect there role and their store managers. yes everyone makes mistakes from time to time and i am by no means an exception. we are in the business of customer relations and it is our job to represent the company in every way. if we take our time then there will be less fuck ups that cause our customers grief...simple as

[Blockbusted]

Another fix for you.

It's hard to tell if you're actually helping or if you're trying to be a dick.

Either way, thanks for pointing that out to me.

I used to be able to skip proof-reading my written/typed words...Those days are over.

Andrew-

[zooworker]

It's hard to tell if you're actually helping or if you're trying to be a dick.

Either way, thanks for pointing that out to me.

I used to be able to skip proof-reading my written/typed words...Those days are over.

Andrew-
Actually I'm trying to help you see how you your post are not getting anywhere. Try posting something informative without being dumb about it.
Come on you can do it.

[AmazonBitch]

Your knowledge of the English language is almost non-existent. Had you passes the third grade, we might be able to comprehend what you're trying to put across to us.

However, that is not the case.

Go back to school, learn how to spell and use proper grammar, then we'll talk.

Andrew-


Not bad. Just fix that typo rk mentioned and you're moving right along. ;):cool:

[AmazonBitch]

It's hard to tell if you're actually helping or if you're trying to be a dick.

Either way, thanks for pointing that out to me.

I used to be able to skip proof-reading my written/typed words...Those days are over.

Andrew-

Le sigh. We all get old honey.


Well, except me - vampires don't age. :D

[AmazonBitch]

Actually I'm trying to help you see how you your post are not getting anywhere. Try posting something informative without being dumb about it.
Come on you can do it.

*raises eyebrow* Careful with the pissiness - he's trying. I don't want to have to put my boot up anyone's ass because I like these boots. :mad:


And if anyone gives me any crap about triple posing I'll make you swallow your own head. Yes, I haven't botherd learning to use the multi-quote tool yet. I'm lazy. I'll do it tomorrow. :cool:

[brantheman]

Nice triple post!!!

It's okay though, because you're hot. Grrrr, baby.

[zooworker]

*raises eyebrow* Careful with the pissiness - he's trying. I don't want to have to put my boot up anyone's ass because I like these boots. :mad:


And if anyone gives me any crap about triple posing I'll make you swallow your own head. Yes, I haven't botherd leanring to use the multi-quote tool yet. I'm lazy. I'll do it tomorrow. :cool:
OK, Amazon. I'll back off. Had a bad day.:D

[AmazonBitch]

OK, Amazon. I'll back off. Had a bad day.:D

You're telling me. I had a long work day and a particulary challenging Karate lesson today. :cool:

[zooworker]

You're telling me. I had a long work day and a particulary challenging Karate lesson today. :cool:
Wow, what belt are you at. I made brown, but that's been awhile.

[HardcoreKeith]

You're telling me. I had a long work day and a particulary challenging Karate lesson today. :cool:

I'll teach you some jiu jitsu. We can start with the rear mount. :D

[OzMan]

*raises eyebrow* Careful with the pissiness - he's trying. I don't want to have to put my boot up anyone's ass because I like these boots. :mad:


And if anyone gives me any crap about triple posing I'll make you swallow your own head. Yes, I haven't botherd learning to use the multi-quote tool yet. I'm lazy. I'll do it tomorrow. :cool:



God, I missed this place.

AB, check your messages (not here)

[AmazonBitch]

Wow, what belt are you at. I made brown, but that's been awhile.

LOL - yellow. And technically it's Shaolin Kenpo - but people actually understand me when I call it Karate.

I'll teach you some jiu jitsu. We can start with the rear mount. :D

The only think you are mounting from the rear is you mother.

God, I missed this place.

AB, check your messages (not here)


Hey, whaddya know - I have a message..... I'll try to call you back tomorrow.

[Shuke]

where to begin.
i have been working in video retail for two years now a year and half of those at choices video which is only uk based.
i then moved to blockbuster videos.

basically.
you all seem to think its the employees fault if you get a film back late or we dont scan it in.
main reason being you think its good to hand it on a pile of dvds that have already been returned . it says quite clearly drop boxes are in use throught the day and are being emptied regulary.
if you hand it on the side then just wander off how are we to know youve returnd it.
and you dont have to get bitchy and shit down the phone just explain that you handed it on to the counter with some boxes then well look and find it for you.

i dont know about the usa based stores but in our store we dont let people return films to the store because of the content.
there is things about the film on the back and it has a clear rating . so please its not our fault, its just like saying oh i bought this cd of my favourite band and i dont like the singing in it.
useless.

then you get the regular people who try to screw you over. fair enough if youe been a good customer and you bring a film back because it is faulty then yes we will happilyoffer an exchange or another film, but if your one of these people who think they can scam us evertime and if we say no you get real uptight and start mouthing off because we wont give you the 10000th credit.
chill out.
at the end of the day. its a video store.
we dont want hassle we want customer to enjoy themselves.
maybe you dont like the store but listen its down to the company policy and that. everything we say or do is by the rules that blockbusters as a company has made. we only inforce these rules.
just imagine how it would be if you were on the other side.

you don't know the half of it.

[Youdontknowme]

Argggg... too much rage to post anything that'll be comprehensible.

[videoslave23]

you don't know the half of it.


And he's never going to read your post.

http://grampyshouse.net/fotoshop/jul06/moran.jpg

[BiteMeBlockbuster]

I was drawn to this site because of my disdain for Blockbuster's policies, not its employees.

I have NEVER had a problem with an employee at any of the Blockbusters I have frequented over the years. They're usually pretty cool.

That's been my experience, anyway.

[sar94pga]

I was drawn to this site because of my disdain for Blockbuster's policies, not its employees.

I have NEVER had a problem with an employee at any of the Blockbusters I have frequented over the years. They're usually pretty cool.

That's been my experience, anyway.

wow. thats a first. thank you!

[OzMan]

i then moved to blockbuster videos.


Wow? Really? All of them, or just a couple?

Sorry, but one of my many pet peeves is people who FUCKING MAKE VIDEO PLURAL OR POSSESSIVE!!!!

I have no idea why people insist on doing it, but i's just damned annoying....

[MissHailstorm]

Wow? Really? All of them, or just a couple?

Sorry, but one of my many pet peeves is people who FUCKING MAKE VIDEO PLURAL OR POSSESSIVE!!!!

I have no idea why people insist on doing it, but i's just damned annoying....

::shrugs::

People still insist on calling us "Blockbusters". Even people who work there.



Anyways, OP needs to keep up - it's Blockbuster Entertainment, now! Y'know... 'cause, like, we provide all-round entertainment. DVDs, Games, and... oh. :eek:

[johnlow71]

Wow? Really? All of them, or just a couple?

Sorry, but one of my many pet peeves is people who FUCKING MAKE VIDEO PLURAL OR POSSESSIVE!!!!

I have no idea why people insist on doing it, but i's just damned annoying....

this alone is my biggest thing i cant stand. every dumb bitch and idiot out there does it arghhhhhhhhhhhhhhhhh!!!!!!!!!!!!!!!!!!

[Shuke]

And he's never going to read your post.

http://grampyshouse.net/fotoshop/jul06/moran.jpg


Is moron intentionally misspelled here?

It's pretty funny if it is....

:D

[MissHailstorm]

Is moron intentionally misspelled here?

It's pretty funny if it is....

:D
Just because you say it, doesn't make it true...

[Youdontknowme]

::shrugs::

People still insist on calling us "Blockbusters". Even people who work there.



Anyways, OP needs to keep up - it's Blockbuster Entertainment, now! Y'know... 'cause, like, we provide all-round entertainment. DVDs, Games, and... oh. :eek:

See my previous post about rage... bringing up a 2 year old thread will definitely bring up old titles, and outdated information.

[Shuke]

Just because you say it, doesn't make it true...

ok



;)

[whorehoppin]

one of the most misspelled words I have ever seen is "Sale" - look at Craigslist - probably 1 out of 5 "for sale" posts have the user saying "I have a car for SELL" or "Does anyone have a laptop for SELL?"

I wonder if it's just a type or if these morons actually think that it's correct to say "For sell"?

[bitemyskull]

one of the most misspelled words I have ever seen is "Sale" - look at Craigslist - probably 1 out of 5 "for sale" posts have the user saying "I have a car for SELL" or "Does anyone have a laptop for SELL?"

I wonder if it's just a type or if these morons actually think that it's correct to say "For sell"?

About 90% of the employees at my store do this. Apparently, "sell" and "sale" are interchangeable.

[zooworker]

About 90% of the employees at my store do this. Apparently, "sell" and "sale" are interchangeable.
Saw a sign in a store For Sail, and it wasn't for a boat. Talk about way off.


Opps, never said I could spell, but I do know the difference between sale, sell, sail.

[BBVcasualposter]

OMG I CANT BELIEVE ALL THE STUFF IS WRITTEN ABOUT ALL THIS JUNK.


ok, i was just staying in line with the OP and trying to overreact.

[dudeneverbowls]

Your knowledge of the English language is almost non-existent. Had you passed the third grade, we might be able to comprehend what you're trying to put across to us.

However, that is not the case.

Go back to school, learn how to spell and use proper grammar, then we'll talk.

Andrew-



No he hasnt passed the third grade, neither have I. We are not american, like most people of the world outside your country.

[DJ911X]

this thread is full of grammar police

http://www.darkervision.com/Graphics/grammarpolice.jpg

[SkullcapComix]

It's Blockbuster Entertainment now? I thought it was still just Blockbuster Inc??? I remember when they started to go around and replace people's awnings and signs to JUST say Blockbuster, and not Blockbuster Video, because it made people "think we were primarily a VHS rental chain, when clearly we were now DVD." I know its not really a big detail, but this just reminds me of how much they do behind the scenes and never tell us about.

Kind of like when they up and changed all the Total Access plans OVER NIGHT, and didn't tell us till over a week later? And HOW did they tell us? An email sent by corporate that said "We changed all the Total Access plans. To see what they did, go log onto your laptop. Also, answer any customer complaints or questions as best you can. Thanks." I also love how easy it would have been to add a small message to people's TA accounts so when they logged in, it would tell them "Hey, we changed shit." Instead, they sent it via an email that 99% of ALL email clients received as SPAM and blocked or deleted instantly. I STILL get the occasional customer who comes in and wonders why their entire plan is different now and why they were never told.



Whatever. AS for the UK ghost guy, who I think we scared away rather effectively, dude.... if someone puts a movie on the counter or on a stack as "returned" rather than give it TO an employee or a drop-box... then the person who is supposed to be up front greeting EVERY customer needs to tell them NEVER to do that, and that IF they do, it ill be documented on their account that they do that, because if someone ELSE comes and steals it off the counter or we don't check it in, it is NOT our liability as stated on the membership agreement THEY signed, because it was never ACTUALLY returned to a Blockbuster designated returns area. I tell people that daily, and they usually understand. Thats all it takes man.

[sar94pga]

this guy has wayyyyyyyyyyyyyyyy too much to say.....

[zooworker]

And most of it is complaints.