Netflix VS Blockbuster TA: The Great Debate

[MysteryMan]

While there are critics of both services, I was once a proud Netflix member until I switched over to BB TA. While there are some that aren't aware of the difference between the two, let me play Devil's Advocate and give examples.

WHAT HAPPENS IF A MOVIE IS SCREWED UP, IS BROKEN, OR A MOVIE IS SENT THAT SKIPPED OVER YOUR OTHER MOVIES?

NETFLIX: Netflix told me that they cannot offer any credits for a movie that is shipped, regardless if your movie was skipped. They refused. The terms "Available" seem to throw me off, thinking the movie is available, when in truth, it's not. If a movie is broken, if you hassle them, they're more than reluctant to give you a credit, however, you're still having to wait for the DVD.

BLOCKBUSTER: Anytime a problem arose, which is at least once or twice a month, they ask me whether or not I want a credit or a e-coupon, redeemable @ any BB store. Of course I'm a coupon nut so I opt for the coupons. They sent the wrong movie to someone else's address and I got eight coupons. I came close to ending my BB account and they in turn sent me six coupons for a broken DVD set.

CUSTOMER SERVICE?

NETFLIX: Consistent waiting times, sometimes rude people. They never want to credit anything unless you get mad and toot your horn.

BB: Consistent waiting times, average customer service. I've had to talk to the supervisor on duty because the scripts they're reading aren't accurate or they don't know what the hell their talking about.

DVD ARRIVALS?

NETFLIX: When I signed up, they came quick. Then they started coming in slower and slower, until finally I gave up.

BB: Same applied here, until I complained. My distribution center is 60 miles away, DVD's have been arriving on time for the most part. If they don't, I do call.

NETFLIX'S NEW PROMO

The deal: $5 a month (2 DVD's, 3 movies on your computer)

The beef: The movie quality sucks, I'm sorry, and you're stuck watching it on your PC. While there are some that have a Windows Media Center, I have a Mac. I don't connect the laptop up to the TV. I'd rather have the DVD. The movies are streamed and are often jagged, depending on your ISP connection. On a T1 line, which I tested, the movies streamed great, although the quality isn't all that great. On a DSL/Cable connection, which I tested, there is a lot of pauses, similar to the waiting times for a YouTube short.

BOTTOM LINE:

Netflix isn't a bad company, BB TA does have MORE to offer, in terms of screw up or mistakes. While there are people who come into BB and hate being sales pitched, this can be used as a guide to educate people as it is the truth. Nothing here is a lie, I've experienced the horror show known as Netflix.

[johnlow71]

its not a debate, we are better hands down

[igniteice]

http://aycu25.webshots.com/image/18904/2004735857481121919_rs.jpg

[zooworker]

http://aycu25.webshots.com/image/18904/2004735857481121919_rs.jpg

MysteryMan: PLEASE READ Iggys post!!!!!


While there are critics of both services, I was once a proud Netflix member until I switched over to BB TA..

We don't need another thread discussing the service between the 2.

[rk237]

We actually have this very thread somewhere already. I remember someone signed up with both services and gave us a play by play, comparing features and drawbacks from each service in juxtaposition.

[CreepyNormal]

We actually have this very thread somewhere already. I remember someone signed up with both services and gave us a play by play, comparing features and drawbacks from each service in juxtaposition.

Yeah, that was me. (http://www.ihateblockbuster.com/forum/showthread.php?t=7072)


EDIT: For the record, I canceled BBO and still have Netflix. I'd like to go back to BBO, because it would be really nice to be able to just bring my movies back to work with me, but every time I start I new anime series, BBO doesn't have it, or it's Very Long Wait.

[sar94pga]

While there are critics of both services, I was once a proud Netflix member until I switched over to BB TA. While there are some that aren't aware of the difference between the two, let me play Devil's Advocate and give examples.

WHAT HAPPENS IF A MOVIE IS SCREWED UP, IS BROKEN, OR A MOVIE IS SENT THAT SKIPPED OVER YOUR OTHER MOVIES?

NETFLIX: Netflix told me that they cannot offer any credits for a movie that is shipped, regardless if your movie was skipped. They refused. The terms "Available" seem to throw me off, thinking the movie is available, when in truth, it's not. If a movie is broken, if you hassle them, they're more than reluctant to give you a credit, however, you're still having to wait for the DVD.

BLOCKBUSTER: Anytime a problem arose, which is at least once or twice a month, they ask me whether or not I want a credit or a e-coupon, redeemable @ any BB store. Of course I'm a coupon nut so I opt for the coupons. They sent the wrong movie to someone else's address and I got eight coupons. I came close to ending my BB account and they in turn sent me six coupons for a broken DVD set.

CUSTOMER SERVICE?

NETFLIX: Consistent waiting times, sometimes rude people. They never want to credit anything unless you get mad and toot your horn.

BB: Consistent waiting times, average customer service. I've had to talk to the supervisor on duty because the scripts they're reading aren't accurate or they don't know what the hell their talking about.

DVD ARRIVALS?

NETFLIX: When I signed up, they came quick. Then they started coming in slower and slower, until finally I gave up.

BB: Same applied here, until I complained. My distribution center is 60 miles away, DVD's have been arriving on time for the most part. If they don't, I do call.

NETFLIX'S NEW PROMO

The deal: $5 a month (2 DVD's, 3 movies on your computer)

The beef: The movie quality sucks, I'm sorry, and you're stuck watching it on your PC. While there are some that have a Windows Media Center, I have a Mac. I don't connect the laptop up to the TV. I'd rather have the DVD. The movies are streamed and are often jagged, depending on your ISP connection. On a T1 line, which I tested, the movies streamed great, although the quality isn't all that great. On a DSL/Cable connection, which I tested, there is a lot of pauses, similar to the waiting times for a YouTube short.

BOTTOM LINE:

Netflix isn't a bad company, BB TA does have MORE to offer, in terms of screw up or mistakes. While there are people who come into BB and hate being sales pitched, this can be used as a guide to educate people as it is the truth. Nothing here is a lie, I've experienced the horror show known as Netflix.

WE DONT GIVE A FUCK.

[igniteice]

We actually have this very thread somewhere already.

I think you mean, "We actually have this very thread on every page all the way back to the beginning of this forum."

[sar94pga]

yeah. but. rk is not as blunt as the rest of us iggy. he tries to keep the status quo around here.

[igniteice]

Oh good point. Carry on.

[ViciousVixen]

Aww...come on, guys. he's so darned cute. just look at how orderly his post is. and he's a loyal customer trying to become an employee. he's so polite and PC. i just want to pinch his cheeks. :D

[igniteice]

Aww...come on, guys. he's so darned cute. just look at how orderly his post is. and he's a loyal customer trying to become an employee. he's so polite and PC. i just want to pinch his cheeks. :D

So? He'll catch on.

[OzMan]

Aww...come on, guys. he's so darned cute. just look at how orderly his post is. and he's a loyal customer trying to become an employee. he's so polite and PC. i just want to pinch his cheeks. :D

Uh oh. Looks like we may have another Bran-in-the-making here;)

[MysteryMan]

Honestly, I didn't realize new threads upset people and for that I'm sorry. I'm just a newbie trying to land in BB land, with hopes to learn from all of you whom are out there. Next time, I'll just post where it's needed. I read a lot of the "we don't give a fuck" comments and so forth, it's okay. I hope all of you enjoy your day.

[Morbid Angel]

MysteryMan: PLEASE READ Iggys post!!!!!




We don't need another thread discussing the service between the 2.

He'd be better off at hackingnetflix.com. They endlessly debate the two services there.

[MysteryMan]

Nah, I don't want to do debate it, I'm a member there as well :) . I hate Netflix, they're a con artist company. TA has been good to me. Nuff said.

[rk237]

Awesome Mystery Man. We're not trying to be dicks --- it's just every newb always seems to post the same stupid crap.
Looks like you'll actually make it though.

[orbitdvd]

Honestly, I didn't realize new threads upset people and for that I'm sorry. I'm just a newbie trying to land in BB land, with hopes to learn from all of you whom are out there. Next time, I'll just post where it's needed. I read a lot of the "we don't give a fuck" comments and so forth, it's okay. I hope all of you enjoy your day.

Don't worry, if you resurrect a thread they'll jump yer ass too.


marc

[igniteice]

Nah, I don't want to do debate it, I'm a member there as well :) . I hate Netflix, they're a con artist company. TA has been good to me. Nuff said.

Laugh... are you saying that because you work at BB (going to) or because you actually believe it through experience? I don't have a problem with Netflix. They're just another customer trying to pull a profit (and I think they've succeeded, where as BB has yet to make BBO profitable.)

But I don't hate BBO either. I've used both services. I'd use both again.

[OzMan]

I hate Netflix, they're a con artist company.

Wow.

Three in a row.

So, why, exactly, do you think that NetFlix is a con, but yet TA (that wonderful money-losing service that is probably going to cost you your job, but, hey, at least the general public will stop using NetFlix.... we hope) is the Word of God??

[URBAN_COWBOY]

Wow.

Three in a row.

So, why, exactly, do you think that NetFlix is a con, but yet TA (that wonderful money-losing service that is probably going to cost you your job, but, hey, at least the general public will stop using NetFlix.... we hope) is the Word of God??didn't you know. They stopped waiting until they hire you to pass out the Kool-aid. It's now done at the first interview.:D

[zooworker]

Honestly, I didn't realize new threads upset people and for that I'm sorry. I'm just a newbie trying to land in BB land, with hopes to learn from all of you whom are out there. Next time, I'll just post where it's needed. I read a lot of the "we don't give a fuck" comments and so forth, it's okay. I hope all of you enjoy your day.
I see some hope in you as a poster. And I had a nice day, Thank You!:D

[OzMan]

didn't you know. They stopped waiting until they hire you to pass out the Kool-aid. It's now done at the first interview.:D

That does explain everything.

[ViciousVixen]

Uh oh. Looks like we may have another Bran-in-the-making here;)

Well, he's a keeper, Oz. look how well Bran did once yall gave him a chance. i want MysteryMan to stick around. he could bring a fresh element. or maybe i'm just sappy.

[OzMan]

Well, he's a keeper, Oz. look how well Bran did once yall gave him a chance. i want MysteryMan to stick around. he could bring a fresh element. or maybe i'm just sappy.

Anything for you, m'dear.....

[ViciousVixen]

Anything for you, m'dear.....

"Anything covers quite a lot, m'dea. you really shouldn't tempt a woman with such a statement. ;) who knows what wicked wanton things she might demand. :D

[OzMan]

"Anything covers quite a lot, m'dea. you really shouldn't tempt a woman with such a statement. ;) who knows what wicked wanton things she might demand. :D

You might be surprised, and I might just be up for that challenge.:D

[ViciousVixen]

You might be surprised, and I might just be up for that challenge.:D

I suppose time will tell, won't it m'dea?

[OzMan]

I suppose time will tell, won't it m'dea?

That it will.

Just don't wait too too long, m'kay;)

[ViciousVixen]

That it will.

Just don't wait too too long, m'kay;)

I merely await your beckon call.

[OzMan]

I merely await your beckon call.

You didn't answer before........

;)

[ViciousVixen]

You didn't answer before........

;)

Interesting, when i haven't heard a peep from you in awhile. i've been dreadfully neglected. *pout* it has been awfully lonely ;)

[OzMan]

Interesting, when i haven't heard a peep from you in awhile. i've been dreadfully neglected. *pout* it has been awfully lonely ;)

Check your text messages. I've sent you two in the last week.

And you do realise, don't you, that this is the 21st century?? You ARE allowed to call me, too;)

[ViciousVixen]

And you do realise, don't you, that this is the 21st century?? You ARE allowed to call me, too;)

And give myself away? why, that would be ever so forward of me! and you know how bashful and innocent i am. for shame, Sir Ozy. ;)

[OzMan]

And give myself away? why, that would be ever so forward of me! and you know how bashful and innocent i am. for shame, Sir Ozy. ;)

Well, the alternative would be to actually answer your phone;) Which do you prefer??

[ViciousVixen]

Well, the alternative would be to actually answer your phone;) Which do you prefer??

Dial, m'dea. i await you with baited breath.

[OzMan]

Dial, m'dea. i await you with baited breath.

Sorry, but do you realise what time it is here?? As I just texted, my hands are sort of full:(

[OzMan]

Besides, I remember hearing recently that no good comes from phone calls after 2AM (bonus points for the first person that can tell me where I heard that ;) )

[ViciousVixen]

Besides, I remember hearing recently that no good comes from phone calls after 2AM (bonus points for the first person that can tell me where I heard that ;) )

How I Met Your Mother

[OzMan]

How I Met Your Mother

and smart, too;)

Bonus points to the Vixen....

[ViciousVixen]

and smart, too;)

Bonus points to the Vixen....

Aww, shucks. you charmer you. ;)

[sar94pga]

and again...jeez ozzie, you are no longer allowed to bitch at us!!!

[OzMan]

and again...jeez ozzie, you are no longer allowed to bitch at us!!!

For what??

For flirting with someone that I might actually have a chance of meeting someday soon?? Instead of showing absolutely no inclination to close the deal and get out of my comfort zone??

Or something even more basic than that?? All I can do is wonder.....

;)

[ViciousVixen]

[QUOTE=OzMan;234542]For what??

For flirting with someone that I might actually have a chance of meeting someday soon?? Instead of showing absolutely no inclination to close the deal and get out of my comfort zone??

/QUOTE]

It's more than a chance, dahling. It's a certainty. ;)

[OzMan]

It's more than a chance, dahling. It's a certainty. ;)

The key word there is "soon";)

You really should look into booking a holiday out here. It will change your life. (yeah, in more ways than one.... I wasn't thinking that, but..... ;) )

[ViciousVixen]

The key word there is "soon";)

You really should look into booking a holiday out here. It will change your life. (yeah, in more ways than one.... I wasn't thinking that, but..... ;) )

Yeah, in more ways than one. just say when and i'm yours hon.