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Forum: Are You An Employee Of Blockbuster? January 15th, 2012, 02:56 PM
Replies: 59
Views: 19,338
Posted By Thrash767
I left BBV about 9 months ago now. I was an ASM,...

I left BBV about 9 months ago now. I was an ASM, I heard they cut the position so I'm glad I was able to find something else before that happened. Here are some things I don't miss:

- Collecting...
Forum: Are You An Employee Of Blockbuster? October 31st, 2011, 11:55 PM
Replies: 32
Views: 7,868
Posted By Thrash767
I worked under four different store managers...

I worked under four different store managers during my 6+ years at BBV. I saw just about every possible type of store manager. Two of them were great. Fun to work for, did their jobs, kept the...
Forum: Archive June 28th, 2007, 03:19 PM
Replies: 2,083
Views: 642,784
Posted By Thrash767
Eh. Don't see how he got justifiably indignant...

Eh. Don't see how he got justifiably indignant when he went on the offensive right away when his original bundle ended up costing $30 instead of $20. I didn't even do that. I scanned the items and...
Forum: Archive June 28th, 2007, 12:49 PM
Replies: 2,083
Views: 642,784
Posted By Thrash767
Sorry, I could've been more clear I guess. First...

Sorry, I could've been more clear I guess. First off, customers don't have to ask, I'll help them out to the best way that I can. In this case, the original bundle they brought up I didn't have a...
Forum: Archive June 28th, 2007, 12:06 PM
Replies: 2,083
Views: 642,784
Posted By Thrash767
First, I didn't say I won. But yes, I realize...

First, I didn't say I won. But yes, I realize the revenue aspect. The problem with allowing this would've let the customer have that experience where they knew a policy but didn't follow it so...
Forum: Archive June 27th, 2007, 10:45 PM
Replies: 2,083
Views: 642,784
Posted By Thrash767
Well, that's the point though. The only reason...

Well, that's the point though. The only reason that second time happened was because the guy thought he was being clever and going above the policy I explained to him. Not to mention, there was no...
Forum: Are You An Employee Of Blockbuster? June 27th, 2007, 08:56 PM
Replies: 31
Views: 3,428
Posted By Thrash767
The thing I hate about the pens that are attached...

The thing I hate about the pens that are attached to the counter is that people try to use them as a stylus to work the credit card machine. And then they'll use it when they enter in their pin...
Forum: Archive June 27th, 2007, 08:52 PM
Replies: 2,083
Views: 642,784
Posted By Thrash767
The new Buy 2 Get 2 PVD sale brought this up...

The new Buy 2 Get 2 PVD sale brought this up today. A couple, mid to late 30s, brings up 4 PVDs, 2 priced 14.99, 2 priced 9.99. I ring them up, scan the barcode, and announce to them their total of...
Forum: Are You An Employee Of Blockbuster? June 25th, 2007, 11:57 AM
Replies: 49
Views: 9,189
Posted By Thrash767
Nah, we weren't in there, cause I read it again...

Nah, we weren't in there, cause I read it again after we got the shipment (I never delete my email). But my SM said he was expecting the shipment anyways.
Forum: Are You An Employee Of Blockbuster? June 25th, 2007, 12:34 AM
Replies: 49
Views: 9,189
Posted By Thrash767
Found out that we weren't a participating store. ...

Found out that we weren't a participating store. I was happy. Then pool point came and we got 130 kids movies anyways.
Forum: Archive June 20th, 2007, 08:53 PM
Replies: 2,083
Views: 642,784
Posted By Thrash767
My membership computer closes at quarter till.

My membership computer closes at quarter till.
Forum: Are You An Employee Of Blockbuster? June 16th, 2007, 07:38 PM
Replies: 126
Views: 8,722
Posted By Thrash767
Odd, I did it yesterday and I'm an SL. Maybe...

Odd, I did it yesterday and I'm an SL. Maybe they changed it today, but that would be weird too.
Forum: Archive June 1st, 2007, 12:03 PM
Replies: 1,062
Views: 262,620
Posted By Thrash767
I would imagine that's the case if the movie was...

I would imagine that's the case if the movie was in the dropbox, seeing as someone could just walk in and say "Hey, I dropped off a movie from so and so store accidentally, could I get it so I could...
Forum: Archive June 1st, 2007, 11:59 AM
Replies: 1,062
Views: 262,620
Posted By Thrash767
Happens every so often. Usually I'll just tell...

Happens every so often. Usually I'll just tell them that it won't get checked in until it arrives at the other store and by leaving it here they're risking being charged for the movie, and then...
Forum: Are You An Employee Of Blockbuster? May 26th, 2007, 08:51 PM
Replies: 50
Views: 4,266
Posted By Thrash767
Same goes for me

Same goes for me
Forum: Are You An Employee Of Blockbuster? May 20th, 2007, 10:50 PM
Replies: 317
Icv
Views: 28,749
Posted By Thrash767
Personally I haven't done any overrides yet. ...

Personally I haven't done any overrides yet. I've come across only four overrides done by other MODs on the paperwork during mornings when I open, a couple of check overrides and a couple balance...
Forum: Are You An Employee Of Blockbuster? May 17th, 2007, 03:20 PM
Replies: 8
Views: 1,812
Posted By Thrash767
Credit policy question...

I was looking in the SOP and couldn't find anything that stated yes or no, are we to follow the same policy for credits on something that was defective if it was late or even sold to the member...
Forum: Are You An Employee Of Blockbuster? May 13th, 2007, 11:30 PM
Replies: 317
Icv
Views: 28,749
Posted By Thrash767
Exactly. To me, customer service is not about...

Exactly. To me, customer service is not about pampering one customer or doing things for customers that may even go against policy to make them happy. Doing so is not only unfair to the company,...
Forum: Are You An Employee Of Blockbuster? May 13th, 2007, 10:19 PM
Replies: 317
Icv
Views: 28,749
Posted By Thrash767
Well, the ICV packet stated that any balance over...

Well, the ICV packet stated that any balance over $50 would cause a block, so it does cause a bit of concern. But who didn't figure on having a bunch of glitches, because obviously the programmers...
Forum: Are You An Employee Of Blockbuster? May 12th, 2007, 09:17 PM
Replies: 317
Icv
Views: 28,749
Posted By Thrash767
Not to mention, balance = they don't have a...

Not to mention, balance = they don't have a credit card on file so you'd be renting them more stuff on an unsecured account when they already have unpaid items that are very late. I definitely...
Forum: Are You An Employee Of Blockbuster? May 12th, 2007, 09:05 PM
Replies: 101
Views: 14,727
Posted By Thrash767
Rockin' Ronnie

Rockin' Ronnie
Forum: Archive May 3rd, 2007, 11:42 PM
Replies: 2,083
Views: 642,784
Posted By Thrash767
Wow, I rarely even get a CSR on the shift when I...

Wow, I rarely even get a CSR on the shift when I do the transfers. You guys are lucky.
Forum: Are You An Employee Of Blockbuster? April 30th, 2007, 11:26 PM
Replies: 778
Views: 122,829
Posted By Thrash767
I definitely don't feel like I receive as many...

I definitely don't feel like I receive as many coupons back as I give out, but I surely don't volunteer them to people.
Forum: Are You An Employee Of Blockbuster? April 30th, 2007, 08:54 PM
Replies: 778
Views: 122,829
Posted By Thrash767
Yeah I'm SL and probably gonna be ASM in the...

Yeah I'm SL and probably gonna be ASM in the summer, but only until I finish school. Definitely not gonna be at BBV for my whole life, so yeah, wrong again bucko.
Forum: Are You An Employee Of Blockbuster? April 30th, 2007, 08:43 PM
Replies: 778
Views: 122,829
Posted By Thrash767
I can't believe you really think that not holding...

I can't believe you really think that not holding a movie for someone is going to keep them from coming to your store. You said it yourself, they want to watch the movie. They will come back and...
Showing: 1 - 25 of 104

 
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