Quote:
Originally Posted by HelloItsMeMOM
"Blockbuster collapsed after losing customers to companies offering cheaper methods of renting movies."
Tee hee hee
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Sorry, but that's not exactly right:
Blockbuster Collapsed After Losing Customers to Companies Offering Better Methods of Renting Movies
Now, that is a headline I would post above my desk.
Mum, we both know the best customers shop on something other than price. Service, for example. Convenience, mostly.