August 27th, 2007, 11:59 AM
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IHBB Freak
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Join Date: Feb 2007
Location: South of Heaven, West of Hell
Posts: 1,448
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Quote:
Originally Posted by videoslave23
I think it's exaggerateed, but mostly true. I kind of laughed when the MOD asked if she'd be renting another movie in the next year, because I used to use that line myself quite frequently. I can understand the MOD's frustration, if he truly believes the program will help the customer but yet the cust won't give him the time of day. I would have let it go, though, and waited until they came in on a Mon-Wed with non-new releases to push for the hard sell. Actually, with some of these people that previously didn't want to be bothered, I'd "give them the rewards for free" on a Mon-Wed.. If they had 3 or 4 movies and 2 were BSI, I'd just ring it up without even asking, just telling them that i was giving them this membership at no additional charge. I never got a protest when i did that.
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Yeah what he said! haha
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