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Ha HA!! Read this review about BBV.
Corporate really needs to listen to their customers here is a review I found about BBV.
Source: http://www.merchantcircle.com/busine...o.972-540-6468 Worst costumer service ever. The managers are shady at best-when not outside smoking constantly. The managers are rude & unprofessional. They can also always be overheard yelling at their employees to push sales & up sell. (We do not like being harassed for your sales quotas!!!) They also go on about personal problems/exes/kids/other employees or flat out mock other customers once they leave! Plus when there is a problem- the managers are mostly hiding out in the back & aren't very much help when they do manage to come up. One guy was even in the bathroom for ten minutes while we waited, then the big lug came over & tried to bullshit us about renting a ps3 game, which we owed charges on. (we don't own game consoles or rent games) as it turns out-they don't always check ID so if someone has your name or something like it-they don't check cards-just go by names! So they had allowed someone else to rent on our account. Just avoid this place. Go team Netflix! |
The Following 2 Users Say Thank You to djsdojo For This Useful Post: | ||
Hot Head (December 28th, 2010), Thenigerian (January 3rd, 2011) |
#2
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Haha, nice. But I mean really you can't make every last person happy.
But no know a manager just like what he is describing... |
#3
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While some legitimate complaints and mostly true, managers have to shit just like everyone else. So sorry it fell on her precious time.
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sparklez631 (December 29th, 2010) |
#4
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Yeah, but usually we have two bathrooms. I never use the customer bathroom. There is one outside on the floor and one in the office.
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#5
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Company will see this and blame the store workers for the fault....I bet if she complains they will send her a free coupon
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#6
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It's BS to fault people for being in the bathroom, regardless how long it takes.
__________________
No thanks, I don't rent enough. Disclaimer: The postings on this site are my own and do not represent Blockbuster's or Dish Network's positions, strategies or opinions, because they are all a bunch of dickless idiots. |
#7
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lol yeah, you can't complain about people using the bathroom lol wtf. Its like this
you: There is a balance of a $3.24 cust: WTF, why is there a balance? you: You kept 3 movies for an extra day, they are (name of title here) cust: But I return it before you guys closed you: oh, what time was that? cust: I return it around 10:30pm and the lights were on. I saw employees walking around too!!!! you: We closed at 10pm and we need the lights on so we can clean the place up. cust: oh..........
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#8
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So wait, I'm confused-- was the manager outside smoking constantly, or in the bathroom for ten minutes?
Unless this person spent more than an hour in the store, OR this is an ex-employee, I call bullshit. Sure, these can be legitimate complaints, but that post reads more like... well, one of the dumber posters here.
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#9
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Quote:
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Avoid this conversation its just a waste of time you: There is a balance of a $3.24 cust: WTF, why is there a balance? you: You kept 3 movies for an extra day, they are (name of title here) And say this instead. You: the movies (name movies here) are one day past due and the balance is $3.24 I just get strait to the point to get things moving a little faster I REALLY hate the "hurry up and tell me why is there a balance?" question. Last edited by djsdojo; December 28th, 2010 at 09:03 PM. |
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ASM69 (December 28th, 2010) |
#10
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Quote:
Me: Hi there, do you have your membership card? Customer: Here you go. Me: Pay up bitch! Oh, and I added a candy bundle to your total. Suck on that.
__________________
The postings on this site are my own and do not represent Blockbuster's positions, strategies, or opinion. The postings on this site are my own and do not represent DISH Network's positions, strategies, or opinion. |
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