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  #771  
Unread April 22nd, 2010, 10:08 AM
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Bank of America is Evil, The Great Satan. It must burn.
  #772  
Unread April 22nd, 2010, 10:11 AM
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Quote:
Originally Posted by Paradigm View Post
O.o how could you not have had chargebacks for that? Without the proper authorization code, it's as if you stole someone's credit card, they can dispute it. A good friend of mine works for a bank, and he says you should be very careful with this sort of thing, because it leads to lots of "Friendly Fraud" aka, chargebacks when the customer did actually get the item/service.

Bank of America complains to me if I didn't stamp the checks hard enough, I can't imagine them letting fake authorization codes fly. Maybe our bank people are just jerks.
Grow some balls will you, so I took a chance to satisfy customers waiting in line on friday nights. And the only dispute we every had was autocharges. Like I said the only reason for the auth code is to see if it will clear their CC. I take the chance it will, because 99.9999% of customers have money in their acct. Otherwise they wouldn't try and spend it. I provided a fast and freindly service, isn't that what it's about?
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  #773  
Unread April 22nd, 2010, 10:28 AM
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Quote:
Originally Posted by zooworker View Post
Grow some balls will you, so I took a chance to satisfy customers waiting in line on friday nights. And the only dispute we every had was autocharges. Like I said the only reason for the auth code is to see if it will clear their CC. I take the chance it will, because 99.9999% of customers have money in their acct. Otherwise they wouldn't try and spend it. I provided a fast and freindly service, isn't that what it's about?
Dude what's with your hostility? I'm just surprised you didn't have chargebacks because of it, and was letting you know it can cause friendly fraud.

I have personally given credits for our regular customers who have had the misfortune to come in on a day with our ingenico machines being down.

Relax will you?
  #774  
Unread April 22nd, 2010, 10:31 AM
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No hostility, it just sound like you walk the line to narrow, if you have a line and the CC is down, move them out and take the chance.
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  #775  
Unread April 22nd, 2010, 10:33 AM
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  #776  
Unread April 22nd, 2010, 10:39 AM
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Please Ignore the
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  #777  
Unread April 22nd, 2010, 10:41 AM
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Please Ignore the
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Our MOD Carries
Just Don't Piss
Him Off
I have a swiss army knife attached to my store keys, my DM thinks it's "Inappropriate"...I prefer that to attempting to find a screw driver, or box cutter in the pit of doom that is our back office.

Probably going to get some stupid customer who tries to attack me with my store keys one day.
  #778  
Unread April 22nd, 2010, 10:42 AM
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  #779  
Unread April 22nd, 2010, 10:45 AM
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I only kill if drugs, beer, or boobies appear.
Sweet sounds like you'd take out half my staff =P
 

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