#991
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Och! I'd have to object, bran dahling! I need that Oz
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If you reach for the moon and fall short, don't worry. You'll land in the stars. RIP Dawd March 08, 2008 |
#992
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How about we send you as well?
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"Some people are like slinkies, fun to play with, but eventually you want to push them down the stairs." "Think of how stupid the average person is, and then realize half of them are stupider than that." George Carlin (Thanks Moonprism) Do not walk behind me, for I may not lead. Do not walk ahead of me, for I may not follow. Do not walk beside me either. Just pretty much leave me the hell alone. |
#993
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Customer approaches counter armed with a £3 rental, a 25p kids' rental, and a £3.95 rental with a '3 for 2' card.
CSR: "That's £6.95 then, please." Cust: "What? How is that?" CSR: "Um, because that's what it is-" Cust: "They're 3 for £7!" CSR: "Sorry?" Cust: "And they should be 3 for the price of 2." CSR starts to get confused. CSR: "Um, 3 for 2?" Cust: "Yes, it says it all out there, they're 3 for the price of 2." Now the customer is confused. CSR: "No, they're not 3 for the price of 2, they're either 3 for £7 or 3 for £10." Cust: "Well they're 3 for £7. So how is it £6.95?" CSR: "Um... but you've got this card..." Cust: "Yes, so how have I only saved 5p?" CSR: "Oh, um... well, they're not all on the 3 for £7..." Cust: "What? Yes they are, it says it all around the shop: 3 for £7!" CSR: "Yes, it says it on one side of the store, but there's also new releases, which are on the 2 for £7 or 3-" Cust: "Nah, I ain't being funny, but it says it under all your rentals." CSR: "No, it's not all rentals." Cust: "Yeah, it says it out there, you want me to go and show you?" Oh, I'd love you to. Time for MissH to enter stage left! Me: "Hi, there." I look at the rentals. Me: "Right, only 'The Pursuit of Happyness' is from the 3 for £7 section. The 3 for 2 takes off the cheapest one, which in this case is 'The Last Mimzy'. The other one is a new release, and it's £3.95." Cust: "Oh. Well... okay then." I love the way hearing it from another person is enough just to get them to STFU. Later, woman is paying for some shit on her debit card. Me: "Oh, it looks like your pin is blocked on this card." Cust: "Yes, that one doesn't have a pin, it's a signature card." Me: "Um... well, the pin is blocked." Cust: "No, I need to sign for it." Me: "The machine won't accept this card." Cust: "Well, that's funny because every other business I've ever been to has accepted it." Well, that's funny because... I think I smell bullshit. Me: "Sorry, it's not allowing me to take this card, it's automatically declining it." Cust: "No, you need to swipe it!" Me: "No, this card has a chip, and it's telling me the pin is blocked, therefore I cannot accept this card." Cust: "Fine, well then I will just take my business elsewhere." Yeah, good luck with that. Don't forget to take your stolen/crocked/useless card with you. Guy comes up to the counter, talking loudly on his mobile phone, and barely acknowledges me, other than thrusting a rental at me. Whatever. Me: "Do you have your card?" He ignores me, and continues talking. Me: "Excuse me... excuse me... have you got your card?" Cust: "Hold on, mate - what!?" Me: "Your membership card, I need it to check this out to you." He chucks a bank card at me. Cust: "Yeah, yeah, I'm in Blockbusters. Getting a video. Yeah, I know mate, I know..." I look up the name on the bank card - 'Pratt'. How apt. |
#994
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Quote:
Sure, some people may call doing that to be rude, but what do you think that guy is being when he can't get off his cell phone for two seconds, so you can ring him up. And besides that, I'm just doing my job |
#995
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Quote:
Anyway, I had a few tonight. First, I apparently pissed of Mulan - TWICE! Little asian lady comes up to the register with a display case for PS2-Transformers. Me: Oh. Did you see the white case behind this? That's what I'll need. *holds up white case as example* C: Oh. Okay. *walks off, therefore losing her place in line (if it's a busy saturday, sorry - your mistake. Get back in line.)* A few minutes pass by. She returns, standing to the side waiting to cut in front of another customer. She finally does. And hands me the transformers display case. Again. Me: You didn't see a white case? *finally just scans the back of the damn game*....Oh, they're actually all checked out, m'am. C: UGH! They seven of these on rack! *waves display box* Me: Right. They're display cases, m'am. C: You have Mario Party 8 for PS2? Me: No, m'am. The game is a Nintendo game and is only available on the Wii. C: UGH! *sighs, stomps back to the game section* .......She returns several minutes later, with a display case for God of War II. Me:....M...M'am? You brought me a display case again. I need the white case behind this. *scans to double check* There should be several of those out there. C: *sighs, stomps off, returns a few seconds later holding the correct case wide open in my face* No! See!!! See!!! There no game in here! Me: Right. We keep them behind the counter. C: Well then I want Transformers game! Me: That game is checked out. C: You keep behind counter! Me: No m'am, another customer has it. Did you want to rent this game instead? God of War 2? C: No! *promptly exits* What - the - FUCK - - - was that?! An hour or so later, I get the complete opposite - I get one of those overly nice customers who you just want to shut up and leave already. He was a huge fat guy who was probably a virgin. He was white as snow and probably didn't get out of his house much. He looked about 40. Me: Okay. That'll be 8.65 today. C: 8.65? I thought they were 4.99? That's what that sign over there said. Me: Right...that's only for online customers who are bringing back online movies. C: Oh. My mistake! O_o?! Oh! He's not being a dick. Good! Me: They're two for 10 though, so if you get one more it'd be like paying five bucks each for them, and they're weekly. Bad. C: Nah. You know, I think i'll settle for this one for now. It's okay. You've been very helpful. Me: Oh, thank you. C: Is this game any good? Me: I wouldn't know; I don't own a PS2. C: I used to have an XBOX but it crashed. I hate XBOX's. Me: Ah. *prompts next customer, as line is building up* C: So I got me a PS. A Pee-Ess? I've heard of a PS2, but never just a "PS". C: It works really well. But I want a slim one. It'll fit by my TV better that way. C: My favorite game is Destroy All Humans 2. The first one sucked. I liked it better on PS than XBOX. Me: Okay, well I - C: You should buy a PS2 and never ever get an XBOX, or a 360. I hear those suck too, man. Real bad, too. They die on you. C: Let me know what games you play when you buy a PS. Me: OKAYIWILLHAVEAGOODNIGHTNEXTPLEASE! I think he got the hint after that and left. So, after that, I have a good laugh with my CSR again. I'm feelin' pretty good at this point, when Mulan returns. C: I want game afterall! Me: Oh. Which one? Given how retarded she was earlier, I wanted to make sure she wanted God of War and not Transformers. C: Transformers! I knew it. Me: It's still checked out, m'am. Would you like God of War instead? C: Fine! Yes! God War! I be back. Me: Okay? She browses the store and returns with five movies and plops them on top of the game. Me: Do you have your card or picture ID? C: Yes. *hands me bank card* Me: M'am, I need your Blockbuster Card or a Photo ID. C: I don't have license! Lost card! Oh, well that's fantastic. Me: *sigh* Hmmm. *glances at Bank Card again* Her name was something stereotypical like Pai Mei Yo or something, so I figured whatever at this point. Me: Okay, these are all due back next Sunday. C: How much?! Me: *says total* C: *growls* So much money! I'm serious. She fucking growled at me. Me: Did you want me to bag these for you? *holds up her six rentals* C: No! No bag! I give her the receipt and she starts picking up her movies, acting like she just couldn't find a balance between the movies and her purse. Me: Are you sure you don't want a bag for these? C: No! Just my receipt! Thank YOU! *growls AGAIN* She then heads for the door, attempting to make some kind of dramatic exit, only to clip her head on the door on the way out. I know she knows I saw it. I have no idea what that lady's beef with me was.
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----------------------------------------- BRANTHEMAN ----------------------------------------- Love each and every one of you. Thank you for years of great memories!!!!!!!
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#996
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arghhhhhhhhhhh i had that crap you guys brought up before happen to me last night. about customers budding in on the other customers complaint at the register next to them.
stupid ass keep interupting me and the two customers team together like there powering up like a bunch a fkn power rangers. but alas i finally said look this is going on on his account and has nothing to do with your transaction. line startin to build, i dont need this crap. god they can be tards.
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[SIGPIC][/SIGPIC] I dont know maybe i could go to school and become a civil engineer, Design septic tanks for playgrounds. So little kids can take a shit! |
#997
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It's not like the conversations are important because I swear, literally every time someone is jabbering on their mobile, they always mention 'Blockbusters' (and always with the erroneous 's') and then clarify what they mean by that by including, 'I'm getting a video'. I mean, did they phone someone up just t give them a running commentary on what they're currently doing? Fuckin' tools. I've actually seen several counters in shops with signs with a picture of a mobile phone and a giant red 'X' through it. We should totally get those. |
#998
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I've been stockpiling all my fun stories, like Miss H, so that I can still bring out the good stuff when my store gets boring. Actually, it's not all that funny, just kind of sad...
A guy walks up to the counter with a game dead box and a poster to purchase. He looks kind of young, but he has a beard and is taller than me (not that that's a great feat or anything...), so I assume he's probably right about my age. As he's not renting anything rated M, though, I don't really care. Me: "Can I get your Blockbuster card or license?" Guy: "Um, I don't have the card." Me: "That's fine, your license will work just as well." The guy pulls out his license, and I type in his name. No dice. Me: "Is the account under a different name? Your parents, maybe?" At this point, the kid starts acting really fishy. Looking around nervously, rubbing his face. I raise an eyebrow, but don't say anything. Guy: "Well, uh, you see, it was, like, my friend, and he, like... but, but it's my account." Me, : "Oooookay... Um, when was the last time you rented at this store?" Guy: "Uh...." *insert fifteen second pause* Me: "Let me just go look you up in the main database." As I'm walking over to the membership till, I can't help but wonder if I'm about to be robbed by a really stupid criminal. Puzzling over this option, I start to type in his info to see if he actually has an account that I can pull up with ICV. Right as I start typing in his date of birth, I groan to myself. Me: "Yeah, you actually have to be 18 to open an account, and you're only 17." Guy: "No, really, it's my account." Me: "No, really, you're not old enough to have one." Stupid kids (and me for not checking that in the first place)... He still ended up buying his "Halo 3" poster... What a dork!
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Customer: "I'm calling about Bitemyskull Beingsofakingawsum-" DL: "I know she is, but we love this kind of call. Thanks for choosing Blockbuster!" *click* ~rk237~ MissHailstorm: *sniff**sniff* Do I smell smoke? Must be a-firin' time! |
#999
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"Oooh LLLOZZZ I liek hope the stupid staff will accidentally add an account with all my details onto the system! Yeahs!!!! I got them fooled!!!!!!!!11111" Had a 'Mumzilla' in today. Big lady, wearing a strappy top with way too much boobage on display, stinking of a mixture of BO and cheap perfume, with 4 x 25p kids rental stuffed under her armpit. *squelch* Cust: "Yeah, I had some money come out of my bank account from you guys. I think I owed some money..." Me: "Oh, okay, it was probably because you didn't pay off a debt... let me just check." *scans card* There's £5.85 outstanding. Me: "There is a debt, but it hasn't been paid off." Cust: "Well, I had some money come out of my account for it." ::sigh:: I look back over the history - the debt has been outstanding for less than 20 days, so no charge has been attempted yet. However, when she last visited the store and rented, she paid with her card. Hmm... Me: "Do you remember how much it was for?" Cust: "I dunno." Glad to see you're well on top of your finances. Me: "It's just that you paid for items at your last visit with your debit card, so that's probably what it was." Cust: "Oh... alright then, but can you put a stop to them taking money out of my account?" What, the money we took out of your account that you authorised when you came in and rented some stuff? Cust: "It's just that I'm on benefits, so I can't afford to have them taking money out of my account." Me: "Well... we give you 20 days to pay the debt before we try and charge you." Cust: "Yeah, but I don't get much money, I'm on benefits, and I need my money to spend on food and clothes for my kids. Not being funny, but Blockbuster ain't high on my list of priorities." Oh, well, you see - here's the thing... don't want late fees? Don't get them. It's not difficult. Return your shit on time, and you won't have a problem. And are you seriously making a case for me to remove your debit details by informing me that Blockbuster is low on your priority list? Please, know your audience. Me: "Um, I can't prevent any charges. We do send letters to warn you they will happen..." Cust: "Yeah, but, I can't always afford it..." Then don't spend your money here if you need it for other stuff! Do you go into HMV, bring up a pile of DVDs and CDs, and ask them if you can pay at some undisclosed time in the future because you need the money for food instead? And, later... <Ring, Ring> Cust: "Yeah, you called me?" No, I didn't. Oh, hang on... Me: "What was your name?" Cust: "Twatter." Me: "Okay... right, we called you because you still have 'The Number 23' checked out on your account, it was due back 2 days ago." Cust: "What? I never rented that." Me: "Right, well you've got a Bill named on your account - could he have rented it? Cust: "That's my brother, but he wouldn't take something and keep it late." I beg to differ. Me: "Well... somebody rented it on your account, and they now have it late." Cust: "Maybe it was the wrong person? Maybe you guys put something on the wrong account, or something." A ha! Ahaha! Me: "Are you sure you didn't give your card to anyone?" Cust: "No, I didn't, I dunno what's going on, but it sounds like you guys have made some sort of mistake." I look over the history again. Whoever rented on the account paid for it with a credit or debit card. They also paid a late fee that was outstanding when they rented, which would be unusual behaviour for a heist. Me: "It's a bit strange because whoever rented paid off a debt that was outstanding. I don't see why anyone would do that unless they were allowed to use the account." Cust: "I dunno... but, like I said, I don't have that film, so..." Me: "Okay, well, don't worry about it, then. The person that rented it paid with their debit card, so if it doesn't come back, we can just charge that card with the cost of what was rented." Cust: "Oh... really? You can do that? Um... I might just give my brother a call." Yeah, you do that. |
#1000
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Really? Excellent.
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