#1021
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Warnings should be simple and not abusive towards a customer. They can get a history by request if they want and that could be grounds for a lawsuit. Also even if you delte them at the store level, LP told me they still exisit on the corps records. So becareful what you put on an account.
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It's been a Fun Ride, THANKS!! Old Friends!! ROYAL GUARD The top Poster!
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#1022
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So this customer started to call us about a month ago. She seems to call us at lease once a week asking the same question. She called me last night and I thought I would share the first time she called me.
*phone rings* Me: (insert sells pitch of the day.) All I hear is heavy breathing. Her: Hello (Breath) Umm (breath) do you have Chunky Monkey? Yes after every word she said she would take a deep breath. Me: What was that again? Her: Chucky monkey do you have it? Me: Is it a movie? Her: No the ice cream. Me: OHHHH. Umm let me see. I put her on hold and just start laughing. Who calls a video store for ice cream? So I go and check. Me: Yes we do. Her: What kind of caramel popcorn do you carry? Me: (umm are you kidding.) We carry Poppycock popcorn. (TeeHee) Her: Does it come with nuts? Me: We have two kinds, one with nuts one with out. Her: Ok well my husband is on his way can you hold them for me. Me: Sure!?!?. So about 10 mins he comes in and asked for the items. I grab them for him and he pays for them. He was a nice old skinny Blackman. Now like I said this happens every week. She has come in and OMG she smells like shit. She is in her 40s 500 pounds and her breath smells like she just ate a chicken’s anal gland. She is also one of those people that lean in when she talks to you. Ugh I don’t like when she comes in, give me the old guy anytime.
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"Hey, don't let the door hit you in the vagina on the way out!" - Knocked Up. A friend in need is a friend indeed but a friend with weed is better. |
#1023
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And ziggy, that's shit's disgusting and hilarious. Too bad i'm a rep whore and can't give you none now.
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"A picture is worth a thousand words. A video puts those words into action" Anyone interested in music from new indie artists can check out my music website. Some artists (like me) offer free downloads |
#1024
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Quote:
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If you reach for the moon and fall short, don't worry. You'll land in the stars. RIP Dawd March 08, 2008 |
#1025
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Yet for some fucking reason even NEW SIGNUPS ask if they can get this or that free, even though we haven't done the promise for like 18months. Probably the only piece of marketing BB ever did well.
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#1026
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Quote:
C: Do I get a free rental for signing up? Me: No but I will punch you in the ovaries for free.
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"Hey, don't let the door hit you in the vagina on the way out!" - Knocked Up. A friend in need is a friend indeed but a friend with weed is better. |
#1027
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I still get asked if we do 'Try Before You Buy', which we did on the games for about 3 months, 3 years ago. And I had customers inquiring about 99p rentals for around 6 weeks after the one week we did them. |
#1028
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"What?! I thought these we're 3/$9.99?" "These are supposed to be 2/$5. You're wrong." Or people whose Rewards memberships expired eons ago, "I thought I get this one free?" I've also gotten quite a few of, "I only want this for one/two/three nights," over the 2 years that I've worked for BB. Did we ever do anything like this, or is the customer getting us confused with another video store?
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"I know stealing a foot is weird. But, hello, living in a house where a foot is available to be stolen is weird." -Claire Fisher, Six Feet Under |
#1029
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#1030
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Seriously, I get that all the time. And I SWEAR I get people who come in EVERY WEEK asking if we've raised our prices.
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