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  #1  
Unread September 13th, 2010, 03:36 PM
sarge sarge is offline
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Another BB closure

Seems BB is following the same path as Movie Gallery. Quick closure (less than 24 hours) with no explanation. This one closed in the next town. Can't see how BB is going to stay in business. Poor finances plus pressure from Family Video on their doorstep. Family Video is creeping in right behind them.

Below is the article:
Kim Murch was among many Hendersonians surprised when they drove by one of the two Blockbuster video stores here recently.

"We had rented some movies and went to turn them back in," she said. But the store was shut down, with a huge trash bin out front.

Henderson's stores were just two of hundreds of Blockbuster stores closing across the country. The Dallas-based company has lost more than $1 billion over the past 2 1/2 years, and its stock is down to 7 cents a share. The Los Angeles Times reported last month that Blockbuster Inc. is preparing for bankruptcy.

It's not the first. Movie Gallery, which once was the second-biggest video chain behind Blockbuster, closed its Henderson store (and 1,000 others) while in bankruptcy in 2008; it's now liquidating the rest of its locations.

Just as Blockbuster killed independents, it is being taken down by DVD-by-mail Netflix Inc., the 28,000 Redbox DVD vending machines and downloadable movies.

But the video store isn't dead. Just days after the Blockbuster stores here went dark, Family Video opened at Fifth and Green.

Dianna Davis, the district manager for Family Video, said she's tired of news stories about the end of video stores and was happy to give a Gleaner reporter a tour of the new store here. But there was one problem: At 1:45 p.m. Thursday, the store had so many customers that Davis had to pitch in to help out the store's staff for a while.

Family Video opened at 3:30 p.m. Friday, Aug. 27. By midnight, she said, the store had signed up 300 members. The next day, it registered another 400. "Out of all the stores I've opened -- six just this year -- this has been the most successful I've had," Davis said.

A value model

Hendersonians have been scratching their heads over the decision by the Family Video chain to open a new store here.

Davis smiles. "We're growing and thriving as a company," she said.

"We continue to open at least one store every week," CEO and founder Charlie Hoogland said in a statement last spring.

The web site of Family Video, a privately owned company based in Glenview, Ill., lists 724 stores that are open or coming.

It employs a variety of methods to drive traffic. New-release movies cost $2.29 for one night and cost just 50 cents more to keep for multiple days (such as five nights) -- and as a store-opening special, the price is cut in half for the first 30 days.

Many other DVDs are available for 50 cents or $1 (in many cases, for up to five nights) -- and 350 kids' videos are available for free.

"It's the blue-collar workers who live paycheck to paycheck" who account for much of its business, Davis said. Some can't afford the broadband Internet service that allow Netflix customers to download movies; they might not have a credit or debit card to rent a movie at a Redbox machine.

Founder Hoogland "wants to make sure we stay affordable, to provide entertainment for people who may be struggling but can rent a movie for 50 cents or $1," Davis said.

Further, "We feel very strongly about games," with more than 1,200 copies at the store, Davis said. "We have (Xbox) 360, (Nintendo) Wii, PS3, Playstation 2, Nintendo DS."

In all, the Henderson store's inventory totals 11,092 DVDs and games, she said.

Although it sometimes leases store space (such as at the former Movie Gallery store in Morganfield), Family Video prefers to own its stores. "The core of our business is to go into a community, buy real estate, develop real estate" and rent retail space to other business, Davis said. In Henderson, it leases space to a new Little Caesars pizza shop, with two more store spaces available to rent.

Finally, Davis stresses the importance of staff. "Redbox, Netflix, DirecTV -- what they don't have is customer service," she said. "What if the disc from Redbox doesn't work?"

And if your kid's T-ball game gets rained out on a Friday night, then Netflix mail delivery isn't much help, she said.

Family Video stores, by contrast, are open 10 a.m. to midnight 365 days a year (except Christmas, when it opens at noon or 1 p.m.).

Family Video personnel also give tours of the store to new customers when time permits and can help a member locate a particular movie or offer movie suggestions, Davis said.

Murch, the former Blockbuster customer, is among the new Family Video members; on Thursday, she left with six DVDs in her bag. "We've got kids out of school" for a four-day weekend, she explained. It was her third visit to Family Video in less than one week.
  #2  
Unread September 13th, 2010, 03:57 PM
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It's like what we all dream Blockbuster could be, but never will...

Competitive prices, good service, employees who havent been so beaten down by sales goals and threats that they still care about the customer and arent forced to imagine a dollar bill sign over each ones head as they walk in.
  #3  
Unread September 13th, 2010, 04:01 PM
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i wanna work at one of these
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Unread September 13th, 2010, 04:35 PM
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Unread September 13th, 2010, 06:36 PM
Ghost of AtlanticVamp Ghost of AtlanticVamp is offline
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Originally Posted by wheresmikey View Post
i wanna work at one of these
Me too! I checked their website, but nothing coming to Georgia, yet.
  #6  
Unread September 13th, 2010, 06:58 PM
itirnitii itirnitii is offline
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Family Video is really into the real estate game, which helps them afford to make their DVDs so cheap. Plus they own their properties, so that right there is just bank...

This just goes to prove that the business model isn't stale, it's Blockbuster that's stale... and now they can't blame it on the dying brick and mortal store industry. fucking failures.
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  #7  
Unread September 13th, 2010, 07:37 PM
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CarnorJax27069 CarnorJax27069 is offline
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Yeah the Henderson stores were in our Franchise. It sucks the way people have pretty much turned their backs on Blockbuster. Family Video, NetFlix & Red Box have totally devalued the video market.

But if I didn't work for Blockbuster, I would want free or cheap entertainment also.
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Unread September 13th, 2010, 07:43 PM
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i don't think it has anything to do with devaluing any market.

i think the entertainment market needs to devalue itself. scare tactics and legal agreements can only go so far.
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  #9  
Unread September 13th, 2010, 08:03 PM
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Quote:
Originally Posted by CarnorJax27069 View Post
It sucks the way people have pretty much turned their backs on Blockbuster. Family Video, NetFlix & Red Box have totally devalued the video market.
Blockbuster is who devalued the video market. It is just their turn to finally take it up the ass, that is all.

Karma has come to call ...
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