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  #21  
Unread April 10th, 2010, 10:26 AM
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Quote:
Originally Posted by redfay View Post
At my old store, I had co-workers that would call a 1-800 sex line. They would then tell me the phone call was for me...

Most awkward phone call.
Wow, that seems to violate so many regulations...
  #22  
Unread April 10th, 2010, 10:49 AM
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Quote:
Originally Posted by abhorrent scowl View Post
Not really, he knew exactly what the score was. More likely he was just stressing from running a shift by himself for the first time and had one of those moments where your brain locks up and forgets really obvious things.
You know, things like release dates.
Don't they have written on the box, "Dont rent or sell till *DATE*?"
  #23  
Unread April 10th, 2010, 02:02 PM
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Quote:
Originally Posted by Ninja View Post
Don't they have written on the box, "Dont rent or sell till *DATE*?"
You would think so, wouldn't you? And I would guess they did.

Wah-wahhhhhhhhhhhhhhh....
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  #24  
Unread April 10th, 2010, 06:59 PM
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Quote:
Originally Posted by abhorrent scowl View Post
You would think so, wouldn't you? And I would guess they did.

Wah-wahhhhhhhhhhhhhhh....
lol haha ooooh well.
  #25  
Unread April 10th, 2010, 07:29 PM
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Massive closing store failure today:

Cust: How much is this *product name*?
Me: It is 40% off of the stickered $40.
Cust: Well... how much is that?

Education fail.
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Idiocy is not my forte. I don't speak the language, and I don't think my college accepts it as a foreign language.

That's the "idiot tax". It's our fee for having to put up with your stupid questions.
And for everything else... there's Mastercard.
  #26  
Unread April 10th, 2010, 08:35 PM
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Quote:
Originally Posted by Ninja View Post
Don't they have written on the box, "Dont rent or sell till *DATE*?"
If someone else had taken them out of the box to prep them, though, they wouldn't have a date on them.
  #27  
Unread April 11th, 2010, 05:11 AM
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Quote:
Originally Posted by redfay View Post
At my old store, I had co-workers that would call a 1-800 sex line. They would then tell me the phone call was for me...

Most awkward phone call.
lol "what are you wearing" "uh, my uniform?" "describe it to me..."

lol
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  #28  
Unread April 11th, 2010, 06:08 AM
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Corporate rules vs. DM rules

We had a few situations in which the DM would create new rules for what would otherwise be minor situations. One instance went on for years after the DM left.

Two DMs ago, our then-DM was upset that we weren't getting enough credit card information, and blamed letting CSR's make new accounts. So, his big idea was to only have MOD's make them. That went badly. Busy shifts in which MODs would be pulled hither and yon, all the while CSR's would be standing there, patting their feet, telling customers "Well, it's going to be a minute until she can get over here. She's gotta make a new account; she's the only one that can do it."

That DM was soon reassigned, and most of the CSR's went back to making accounts...except one. We had one crazy old lady who'd get onto MOD's about everything ("Hey, I'm onna break here! Tell me when I get back onna clock!"....she's an New Yorker... which goes over well in South Georgia. "Hey you tell that fuckin' Yankee to shut her fuckin' mouth!" etc. )

So, while all the other CSR's were back to making accounts, our crazy old lady was yelling, "Hey, I'm not supposda do that! It's not in my job description! Ok, but I'm telling (SM) when he comes in! That not my God-damned job!"
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  #29  
Unread April 11th, 2010, 06:41 AM
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Epic Fail BBV............let's hope we all have jobs this time next year..................................if I have to start eating people to survive I'm going be pissed.

P.S. I'm eating Keyes first.
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  #30  
Unread April 11th, 2010, 07:37 AM
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Quote:
Originally Posted by redfay View Post
Massive closing store failure today:

Cust: How much is this *product name*?
Me: It is 40% off of the stickered $40.
Cust: Well... how much is that?

Education fail.
Rule number 1 - never expect a customer to be capable of doing math.

Quote:
Originally Posted by yodavsjason View Post
Epic Fail BBV............let's hope we all have jobs this time next year..................................if I have to start eating people to survive I'm going be pissed.

P.S. I'm eating Keyes first.
Get in line. I'm waiting outside of corporate HQ with a bag of charcoal and a bottle of Sweet Baby Ray's. I'm figuring with the tremendous amount of sitting on his ass that Keyes has been doing, he's going to be more tender than veal.
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Why does this pic somehow remind me of Blockbuster?
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