#51
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Let's just reverse this. A person comes in to buy a popcorn, a candy and a soda. They know about and want the $3 bundle. The CSR instead shows them a sign saying that candy bundles are now $23, and you get four PRP movies free. Does that clear it up?
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Life is not one thing after another, it's the same God damn thing over and over -- Dorothy Parker |
The Following User Says Thank You to Veruka_Salt For This Useful Post: | ||
AbandonedDreams (April 3rd, 2011) |
#52
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If the mystery CSR refused to sell them the candy bundle without the PRP then yes, that is unethical. That's different from putting out a 2 for $23 sign for the PRP/snacks all together and hoping people who see it will want to get the whole enchilada.
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No thanks, I don't rent enough. Disclaimer: The postings on this site are my own and do not represent Blockbuster's or Dish Network's positions, strategies or opinions, because they are all a bunch of dickless idiots. |
#53
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I would want him to shut the fuck up!
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[SIGPIC][/SIGPIC] ╭∩╮(︶__︶)╭∩╮ Even the Devil, which is the main share holder of blockbuster is saying you guys are making me look bad! Horse Power is how fast you hit the wall. Torque is how far you take the wall with you. |
#54
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Yep! Perfectly!
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#55
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Quote:
The store manager decides to eliminate online signups in their store (against company policy) because they feel it is taking revenue out of their store by keeping customer's from spending money there and getting their movies by mail instead. Even though the online program still exists and the customer is fully able to sign up in store for it, they are told they cannot because it isn't offered. Now you're looking at 2 similar situations and can compare the two. And they are both deceptive. The customer is coming in and knows specifically what they want. They know it is offered by Blockbuster as a company. However this single location is going to NOT offer it for whatever reason to suit their own needs. You're LYING to the customer by telling them the option is not there, when it in fact is. THAT is what is being argued and the point that you still seem to be missing. Whether or not in their infinite wisdom the specific store leadership decides to stop offering a promotion does not change the fact that a company wide sale price is not being honored and being falsely represented as unavailable. |
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#56
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Quote:
But to the main point here: Quote:
As the CSR rings up the purchase without the bundle, would the POS not give them the movies at $20? In other words, unless someone at the store level removed the 2/$20 option from the computer... it's still there. Meaning 2/$23 is NOT the only option. Meaning information is deliberately being withheld from the customer. And it is therefore (drum roll please)................. Deceptive!
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Why does this pic somehow remind me of Blockbuster? [SIGPIC][/SIGPIC] Last edited by abhorrent scowl; April 3rd, 2011 at 04:52 PM. |
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#57
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Quote:
Last time I called customer care (as a customer not an employee), my issue never gotten taken care of. Also I'm not going to report a store who is doing this out of desperation in order to keep their jobs.
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Remind me never to play poker in this town. |
#58
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Quote:
The signs I saw didn't say anything about bundles. Which is why I asked them so many questions when they told Mr AD about it.
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Remind me never to play poker in this town. |
#59
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Quote:
I was aware of the cost, but thought that was just for MOVIES. Therein lies the deception. Like I said, I was planning on buying some bundles anyway, but it would've been nice for the sign to explain that rather than just have us thinking the PRP price had gone up.
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Remind me never to play poker in this town. |
#60
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Quote:
Most of us like Hothead. Yes, he says fuck everything, but he's usually funny and every once in awhile posts something useful. Mostly what I see from you is trying to spin EVERYTHING that anyone posts (even if its just someone venting) into something positive about Blockbuster.
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Hot Head (April 3rd, 2011), its_me_ASM69 (April 3rd, 2011) |
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