#1
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so.. how is the pricing plan in your store set up {now}?
ours is pretty final
new releases daily - $2 first night {which they pay}, $1 each additional night {afterwards} 5 days - $5, no additional fee favorites daily - $1 day 5 days - $4 games for 5 days, no additional fee 360, ps3, wii - $9 nds, ps2 - $6 autosales - 10 days after initial rental date, 10 days to return for full refund from asale date been quite annoying with people still complaining and still not getting it, although its a decent pricing plan, but tbh i think we're killing ourselves being in the $1-2 market. and if we have to go through another price change and even more explaining.. |
#2
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"i thought you dont have late fees"
"welcome to 2009 ma'am, the worst decision in the history of american business not tied to enron or gm stopped a while ago" |
#3
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perhaps they should've have just changed the price of new releases to the current 1.99/day scheme and kept everything else the same. having different pricing structures is annoying =/
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#4
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its not $1.99, it's actually $2 here.
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#5
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what we're doing isnt bad.. it's just that people don't get it either way and we've really brought out the cheap-skates and it's quite irritating.
you can do a $1 a day favorites.. someone has it for 2 days, has to pay the extra dollar afterwards.. and they'll complain this, that, how they hate the "new" policy.. when before they would've paid $4-5 for that same favorites title.. you can tell them they're paying --much-- less then before, and they still dont get it. that's the primary problem. personally i would've never touched the $1 mark to bottom out.. $2 at worst.. $1 is just such a little amount to earn revenue for your stores. |
#6
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It isn't that hard. Its A OR B! Customers are making it hard on themselves. ITs quite shocking =\ but its mostly 1-2% of our customers that do that. When its hard on the customers just give them examples like "are you best at returning movies? If not, choose 5days" or " Are you going to watch this movie tonight and drop it off tomorrow? then go with daily. If your a evil employee just hit 5days and not give them a choice
Also my prices around here are New Releases/ Bluray 1day= $2.50 5day= $5 Bsi movies 1 day= $1 5days= $4 games= $9 Pass (1 out of a time) $22 Pass (2 out of a time) $35
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#7
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Quote:
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#8
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but of course thats not what actually happens 99% of the time. that works for restaurants the most, and i know thats how blockbuster is thinking, which is just wrong. then again.. mr. 7-11 wanted us to start carrying milk, hotdogs, pizza.. dont be surprised to see that anytime soon either! |
#9
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But thats how we found out about Redbox lol. $1 rentals :P
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#10
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.. it's like we dont get new customers anyway.. this store has been up for 15-20 years.. everyone in town already knows about it. those who care are still around, those who dont never were around in the first place. nobody is going to make the JOURNEY to blockbuster to rent a movie.
and redbox isnt even the originator.. back in my college years there was a machine that was the same exact thing.. just quite a bit bigger located next to the atm machine.. i dont know what it was called, some video vending machine service where you could see tons of the coverart on the front of it. i dont know who else had this, or knew/saw of something before this "redbox" domination. {and its not that great.............} |
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