#1
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The customers are what makes the store bad
I am going to share share with you the misadventures I and my co-workers have been forced to experience at the expense of our health and dignity (what's left of it anyways).
Now, I must tell you that I used to be a very pleasant person. I even worked at Walmart once. As hard as it is to believe, the customers there are smarter.. I honestly never knew how ignorant and extremely moronic people could truly be. Until now. We open at 10 a.m. There is usually someone calling us before we open, so we ignore the phone. But it continues ringing. Maybe if you let it ring 600 times, we will pick up the fucking phone and help your dumbass. No. If we dont answer the phone, we're not fucking open. Don't call us to ask when we open. Read the fucking door when you come in next time. And I am tired of people walking in and handing me their movies. Or when they set them on the counter (the counter where we, the employees, put the movies that are already returned and ready to go on the shelf). There are THREE (3) perfectly fucking good drop boxes for your fat ass to walk up to and put them in. We are too busy dealing with the fuck-asses at the register who are too stupid to follow policy. Don't fucking come to my register and go "Johnson, John" (fictional name used for customer safety, but really, who gives a fuck?)...I dont fucking know youre John Johnson. How about get your fucking membership card out and show me some identification. And dont bitch about it because that policy is the only thing keeping a bunch of bottomfeeders from renting on your account. Some customers can't find their driver's license. So I ask them "did you drive here?" That either puts them into a state of confusion, or they realize I called them out on a lie and they return to their car to retrieve it. Sometimes they really don't have their license so they offer their social security number. Their social is just about as useful as a shit flavored lolli pop. Id like to tell them that, but I would rather not get my taint handed to me by some disgruntled dickhead twice my size. The customers have another thing they do when they come to the register. "My phone number is..." When the FUCK have we ever brought up your rental account with your fucking phone number? We haven't. Then there are the people who bitch because they want to rent on thier dad's/mom's/sister's/spouse's account and their not on it. Sorry cocksucker, get your own account. WHAT? Youre not 18? Then FUCK OFF! You dont neccesarily need your account card. You have keychain cards too. But when you show me the keychain, show me the side that has your barcode on it. WHAT THE FUCK AM I SUPPOSED TO DO WITH MY STORE LOGO????!??? Ever think of that prick?? Get a fucking clue. What kind of dumb mother fucker does not know the difference between a 20oz of cola and a 2liter of cola? We are running this deal where if you rent 3 movies you get a free 2liter. And half of the stupid pricks try to grab a 20oz. Sometimes when I tell them they get a free soda they're like "Okay." And they don't fucking grab it. I have to tell them to go get the soda. Sometimes they're like "I'll grab it on the way out." FUCK YOU! Get the fucking soda and let me ring it up. We have display boxes for the movies so the employees and customers know where the rental copy should be placed on the shelf. These display boxes clearly state that they are only display boxes. For one, they are in a different type of box than the rentals. Second, they weigh a lot less. However, the stupid cunts don't know how to read for shit so they bring up the display box and act like it's the end of the world when I tell them they brought the display box. You would assume, where there is an employee, there is an open register. But that can't be true because they always walk up to the empty register. We have had a lot of people rent with us who own dogs. They come in and give us a fucked up DVD. They say their dog got to the DVD. Well if your dog got to the DVD, that can't be the first time they ate the shit out of something. Did you ever try putting the DVD on top of the TV where the dog cannot get to it? Had one customer who came in with one that looked like 2 dogs fought over it. He had the nerve to say "I rented it like that." When I check the outside drop box, there are usually several movies to bring in and look at to make sure our idiotic customers didnt fuck them up. A lot of the time we will find an empty DVD box because the fucker who rented it was too much of a cunt to make sure they put the movie in the box before they returned it. When we call them, theyre usually like "Well I thought my son put it in the box." Who gives a fuck what you thought. Did you ever think that it would only take one fucking second for you to take your greasy paws to the side of the case to open it and look in the damn box? The excuses usually involve them leaving it in the DVD player. Some of them have one of those 5 disc changers. Who the fuck really needs a 5 disc changer? Theyre fucking movies. You can get off your fat ass and take the fucking disc out of the DVD player and put it back in it's box. Then if you have the desire to be so fucking lazy that you are going to watch a second film instead of, God forbid, doing something productive, then you can take your lazy ass to the movie you want and put it in the DVD player. Dont forget to put that one away too bitch! Then there are the customers that dont know shit about taking care of a DVD disc. We get in discs that are absolutely covered in finger prints. It looks like they rubbed their hands in fry or bacon grease and man-handled the disc. And they are confused when the disc doesnt work. Here is a list of some of the conditions in which movies have been returned to us: 1. Used as coaster 2. Used as frisbee 3. Probably to cut their coke 4. I found one with dried Coca Cola on it. 5. Found one with a bootleg film in it. 6. Found one with a porn DVD in it. 7. Found one with tiny bits of weed in it. 8. Found one broken in half Here is the condition some movies come back in: When we rent out video games, they have instruction booklets. We make sure we check to see if a game has an instruction book when we rent it to peoples' account. We mark it on the account. One time I had a guy tell me his son said there was no book. That's fucking bullshit. How fucking hard is it to keep up with a book. Just put it back in the damn box when youre not using it right that second. I never use the books anyways. Theyre made for fucking morons so they can lose them. I have to go in tonight to work inventory. Thank God. Inventory is after we close, when there are no dumb fucks to deal with. I was doing what we call "scanning." That is where you go around the store making the movies look pretty on the shelves. I saw a little kid pushing all the movies he could find, flush against the shelf. I had this strong desire to staple his fingers to eachother. Or to his ass. Lets see if he fucks with my movies again. |
The Following 4 Users Say Thank You to winterinchicago For This Useful Post: | ||
Baby Firefly (October 17th, 2011), djsdojo (March 8th, 2011), Glass Half Empty (October 18th, 2011), TucsonDesertGuy (December 12th, 2011) |
#2
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Of course we should make it mandatory for all our customers to know BB policy before they call or walk into our stores.
What do you suggest an amendment to the bill of rights? Pre-school classes in BB procedure around the drop box?
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FUCK YOU AND YOUR LITTLE DOG TOO |
The Following User Says Thank You to the boy wonder uk For This Useful Post: | ||
AbandonedDreams (March 9th, 2011) |
#3
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How about an IQ test. And you have to score above a 4 to get a membership. This stuff is common sense.
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#4
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Ha ha that would have eliminated two thirds of my customers.
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So saith the Octopus |
#5
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it would eliminate all but 3 of my customers.
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#6
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Lots of angery here, maybe you should consider another line of work besides retail. Because this is what you will have to deal with the rest of your retail life.I've been at it a long time and yes it gets to you, hoped your vent helped you.
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It's been a Fun Ride, THANKS!! Old Friends!! ROYAL GUARD The top Poster!
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#7
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Quote:
We would get along beautifully...
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Just 'cause it's called customer service at no time does it state that it has to be GOOD customer service. |
#8
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Who the fuck gave you permission to post ??
Back in the cage Bitch.
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IHBB Awards 2006 : Best Female IHBB Awards 2006 : Best Fight IHBB Awards 2006 : Best Thread [Lesbians] IHBB QUEEN and Legendary Top Poster Quote of the week: Valentines day special: Roses are red, violets are blue, I'm screwing your best mate; the rumours were true.... |
#9
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i hate that fucking red font. makes me wonder if she typed that in sick bastards blood
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With you guys until the very end. Thank you for all the years of good times and great friends! |
#10
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Nah, shes not that interesting.
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IHBB Awards 2006 : Best Female IHBB Awards 2006 : Best Fight IHBB Awards 2006 : Best Thread [Lesbians] IHBB QUEEN and Legendary Top Poster Quote of the week: Valentines day special: Roses are red, violets are blue, I'm screwing your best mate; the rumours were true.... |
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