#1
|
||||
|
||||
New Credit Machine Protocal
Anyone else doing the Beta for the new fangled credit card machines? Apparently, starting tomorrow (way to give us a heads up btw jackasses) the following will be in effect:
1. No more manual pre-auths (comp will automatically do it when a game is scanned) 2. No more manually entering CC info via the EDIT command (they swipe it) 3. All card commands (visa, mc, disc, gcard) will be under the CARD button (we have always just hit VISA no matter what type of card it is...) 4. No longer will you have to type CARD AMOUNT enter when they're paying the full amount. Just CARD then enter. If they want a partial payment then CARD partial amount enter. 5. When running a card manually, comp will ask for billing zip and CVV code 6. gift card purchases will automatically take up to the full amount off of the card when swiped. If your balance is $10, and there is only $5 on the card, it will take that $5 off unless otherwise specified, eliminating the need for GBAL 7. For check cards (can be run as debit or credit) any purchases under $13 will automatically run as CREDIT. If over $13, they will have to enter their pin, unless they want it to run as credit, at which point they will have to hit cancel, then select credit. 8. No more Direct Access over the phone, since PA function will be disabled. A lot of this sounds really great. I can see people being uber confused (employees as well...) but i will enjoy not having to type VISA 6.33, and instead just hit VISA. I'm prone to hitting digits one too many or few times, so this'll be like a built in error moderator. Number 7 bugs me, cause credit usually takes a day or so to go through, whereas debit takes it out right then and there. Thoughts? Ideas?
__________________
"She looks a lot like Alice with nowhere to go, and no white rabbit to follow" -Violet Sedan Chair |
The Following User Says Thank You to Elphabalives For This Useful Post: | ||
Wundergurl007 (November 2nd, 2010) |
#2
|
||||
|
||||
1. No more manual pre-auths (comp will automatically do it when a game is scanned)
2. No more manually entering CC info via the EDIT command (they swipe it) 4. No longer will you have to type CARD AMOUNT enter when they're paying the full amount. Just CARD then enter. If they want a partial payment then CARD partial amount enter. 6. gift card purchases will automatically take up to the full amount off of the card when swiped. If your balance is $10, and there is only $5 on the card, it will take that $5 off unless otherwise specified, eliminating the need for GBAL 'Bout damn time! |
The Following 2 Users Say Thank You to sobedrummer For This Useful Post: | ||
johnlow71 (November 2nd, 2010), Wundergurl007 (November 2nd, 2010) |
#3
|
||||
|
||||
Quote:
The gift card function is nice. such a time saver. It think the gbal function will still have to exist so you can check balances before the transaction tho. It just sounds like a different version of fast cashiering, which is what we run at b&n. It streamlines the transaction and gets the customer out the door sooner. Which they will appreciate after asking trying to upsell them everything under the sun.
__________________
With you guys until the very end. Thank you for all the years of good times and great friends! |
#4
|
||||
|
||||
i wish we were doing this.....
__________________
Yeah, i work at BB Lounge its an exclusive club you have to have a membership and we do accept coups. |
#5
|
||||
|
||||
i hope this explains why the system was so SLOOOOW earlier today. it was frustrating.
how will creating new accounts work? is it also a SWIPE?
__________________
=3 Last edited by BUYMECAR; November 1st, 2010 at 10:52 PM. |
The Following User Says Thank You to BUYMECAR For This Useful Post: | ||
Ninja (November 2nd, 2010) |
#6
|
||||
|
||||
Quote:
When we create accounts now, it asks if you want to secure it, at which point they swipe their card if they want to. Which is another place i foresee problems. We use our former live nation computer to create accounts so as to no tie up the ringup terminals...and it's the only comp that will print cards. But in the year i've been working here, we've never had to USE the pin pad attached to that comp since it's literally inside the entry way. I don't even know if it works/is connected. After the 6 hours we've spent talking to tech support so far the in the past week (thank you compass update) i don't want to have to talk to those people for a looong time.
__________________
"She looks a lot like Alice with nowhere to go, and no white rabbit to follow" -Violet Sedan Chair |
#7
|
||||
|
||||
Creating new accounts does seem like there will be some downfalls for some employees...being, if they don't add it, it won't ever get added. Got a hard enough time getting employees to pa 1 for games, thank goodness it will be automatic now.
Any confirmation on this? I've got off today (a shocker, I know!) so is there a comm update? |
#8
|
||||
|
||||
I like some of this stuff. Its very helpful
__________________
|
#9
|
||||
|
||||
# 3 lol exactly
__________________
[SIGPIC][/SIGPIC] I dont know maybe i could go to school and become a civil engineer, Design septic tanks for playgrounds. So little kids can take a shit! |
#10
|
|||
|
|||
Quote:
__________________
Please don't feed the crazies. |
Bookmarks |
Thread Tools | |
Display Modes | |
|
|