What I Won't Miss About This Job

[The New Kid]

I wont miss:

- Customers calling 10X every hour asking how late we are open, or saying they thought Blockbuster went out of business.
- Sales goals and the employees that take it too serious and berate you for not selling enough.
- Basically lying to customers with BB's shady tactics in sales and policies.
- Having to try and upsell at least 3 different things to each customer, and be told to not stop asking until we get 5 No's from the customer. Yes thats a good way to not piss off our customers, just keep asking, plead if you have to.
- Not getting the correct payout for our sales, yet no way to really know how many we sold to see if they counted correctly.
- Customers complaining that they "returned their movies/games on time" when they clearly were not checked in until halfway through the next day.
- To build off that last one, customers that accuse you of mishandling their movie, saying they returned it on time and it turns out it has been in their car the whole week it has been late.
- Changing rental terms so many times, putting stickers on all movies and games with no extra labor, and then dealing with customers complaining about the changes.

[Just Breathe 09]

I Will Not Miss:
The old dirty men calling asking if we have porn and saying the title to me over the phone.
The people who used to get those free 99 cent coupons thinking they could be used for the ADR fees.
I wont miss the rentals flying through the drop box like hockey pucks.
People saying Im going to Netflix
Telling me the other person or manager does "favors" for them all the time and.
Customers standing right next to me while I look up a title their looking for.

The slowness of Compass and the stupid message that Im late by 5 minutes if I dont clock out right on time lol.

[Thrash767]

I left BBV about 9 months ago now. I was an ASM, I heard they cut the position so I'm glad I was able to find something else before that happened. Here are some things I don't miss:

- Collecting sales numbers from other stores and having to call them into the DM just to hear her bitch about it.
- Working the day shift and having to rely on people to come in to work on time/at all so I could leave on time/at all.
- Closing by myself because the CSR would call off and no one else would come in.
- Having to do all of the transfers and reprices every week because I could never rely on people to do them correctly/at all.
- Having to balance and alphabetize BSI all the time because the stacks would get fucked from either customers or incompetent employees not being able to reshelve movies where they were supposed to be.
- Working weekday shifts where I would see 1-2 people per hour, most of them using combo passes or online exchanges, but being expected to sell a bunch of bundles and sign-up everyone for a Total Access trial.
- Coming to work on a Sunday, and having no fives or ones because the managers from Saturday decided that they didn't need to change out the big bills in petty cash.

[libra]

"Do you have this on bluray?" One time I had a customer hand me 10 dvds & ask that dreaded question. I wanted to deck him. And then how they explain... " I just can't watch dvds anymore, it just isn't the same". Blah, blah, blah, just take the damn dvd & get over it.

[fireyjewels]

I did forget these:

*customers who know you and instead of putting movies in the outside drop box, they hand the damn things to you as you are trying to get in to open the store.
*"I knew netflix would do it sooner or later." (love those customers)
*"I knew those little boxes would force you to close." ( love thos customers even more)
*everytime a parent would bring their child in, every single damn visit - can he use the restroom - it's like blockbuster triggered their piss!!
*customers who have the pass after I know good and damn well they were told to hang on to the movie while they pick out something out. You bring their account up and notice it and ask where the exchange is and they tell you oh...it's in the box. Ok you stupid SOB let me explain how this works one more time.
*customers who had the free .99 cents coupons and wouldn't hand it to you during the transaction, they would wait until you total out and be like oh I have this!
*customers trying to use expired coupons and looked at you like you are the stupid one
*people who think working at Blockbuster are nothing but trash
*I want to buy this movie...Oh I am sorry that is for rent....well I want to buy it, then you tell them how they can keep it and let it sell to them and they look like a deer in headlights....no I just want to buy it (palm to the face)
*employees who pretend to be sick but really aren't
*employees who want you to work the schedule continously to fit their life
*conference calls every day at the most inopportune times
*calling your numbers in like a child because that is suppose to make you sell better
*the stores bitching that you have to call in your numbers and you get busy and forget so they consistently bring it up on a conference call because their store is just so awesome
*shitty internet
*box office surveys - why do you care if the lights don't work - I have called it in a thousand times and you never came to fix it
*going in and busting my ass everyday of the week that I go in and others dropping the ball so all the work you have done feels as if it was worthless

I think that pretty much covers it, until I think of something else...lol. I don't hate my job and I know that it must sound like it but I really do love what I do. Though it is coming to an end soon, it just frustrates me that I am as passionate about it as I am and others have turned it into bitterness for me. I am not perfect by any means but I felt like venting.

[inkedangel]

Originally Posted by Propoxy

I won't miss customers acting superior and talking down to me simply because I work retail.

They do that way too much. They act like we are beneath them and that they are so much better since we work in retail. I was a licensed real estate agent and also a permitted property manger through the state I used to live it. Not only did I pass all the tests but did it on the first shot which the majority of the people who take it can't do. I can play stupid as well as the next person, I do enjoy most regular aspects of what we do but don't treat me like I am just some dumb bitch who's there to be your personal shopper. Annoys the holy hell out of me.

[Damien Oujia]

Originally Posted by Glass Half Empty

I thought the ones who come in and stand by the side expecting me to stop waiting on the customers in line and immediately answer their question were bad but the customer who stopped me in the parking lot to ask me what to rent? Come on...

This is more behavior that I believe is unique to Blockbuster customers. If people go to any other store and they have a problem they need to talk to somebody about, THEY GET IN LINE either at a customer service desk or at a register. That standing at the door and just staring until somebody says something annoys the fire out of me. Even when they start to shuffle their movies around. DUMBASS, get in LINE. I just hate people like that. Like they think the entire world should suddenly stop because their shitty movie skips because they are too fucking stupid to realize they can clean those finger prints off. (And I've actually had customers tell me, "I didn't know I could clean them." Well, you don't HAVE to, but don't bitch at me about you burning gas to get up here because you are too fucking stupid to draw breath.)

And that stopping you in the parking lot...well, that may be a compliment to you. They apparently trust your recommendations over your other co-workers. Unless it happens all the time, that one may make me glad there was one regular who liked me enough to value my opinion. Would I want to be bothered off the clock all the time by the same person? No. But if it was a one time thing, it doesn't seem like that big of a deal.

[Baby Firefly]

Originally Posted by libra

"Do you have this on bluray?" One time I had a customer hand me 10 dvds & ask that dreaded question. I wanted to deck him. And then how they explain... " I just can't watch dvds anymore, it just isn't the same". Blah, blah, blah, just take the damn dvd & get over it.

They always wanted the B titles in Blu Ray. You know, the ones we only got ONE copy in on regular. Idiots.

[zooworker]

I will not miss having to work................

[Damien Oujia]

Originally Posted by Baby Firefly

They always wanted the B titles in Blu Ray. You know, the ones we only got ONE copy in on regular. Idiots.

Or were never released on Blu-Ray to begin with.